About the role

Executive Assistant

Role

Executive Assistant to Sr. Director / Director/ Group of Directors

Shift Timings

18:30 – 3:30 IST

Location

Hybrid (WFH + Thane – iTHINK as needed)

Reporting to

Manager/Asst. Manager

About WTW

WTW (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

Principal Duties/Responsibilities

Act as a trusted strategic partner to the executive(s), enabling effective leadership through anticipation, judgment, discretion, and proactive problem-solving.
Manage the executive(s) professional commitments, including scheduling meetings, appointments, engagements, and travel (domestic or international) arrangements.
Exercise sound judgment in prioritizing requests, committing executive time, redirecting matters appropriately, and independently resolving issues where required.
Conserve executive(s) time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating communication where appropriate.
Serve as a liaison between the executive(s), key stakeholders, and other colleagues. This includes receiving, prioritizing, and screening communication and visitors, answering a variety of questions with tact and diplomacy.
Assist the executive(s) in the development of presentations, spreadsheets, and white papers for internal and external audiences; Transcribe source material, prepare documents, reports, tables, and charts; distribute as appropriate.
Schedule departmental meetings, business reviews, offsites, and townhalls; assist in the planning, preparation, and execution of these events.
Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
Enable effective meeting governance by supporting agenda planning, tracking actions and follow-ups, and ensuring alignment across stakeholders.
Attend leadership meetings as required; capture discussions, decisions and actions, and prepare clear, outcome-focused summaries.
Demonstrated experience supporting senior leaders across global, geographically diverse teams.
Maintain absolute confidentiality and operate as a trusted custodian of highly sensitive information.
Anticipate executive and business requirements, addressing needs proactively before they arise.
Recordkeeping
Intranet support

Top Competencies

Attention to Detail
Resourceful, innovative and proactive
Problem-Solving
Discretion
Adaptability & Anticipation
Decision-Making
Emotional Intelligence

Required Skills, Qualification & Experience

Skills & Knowledge:

Organization Skills
The Ability to Manage Up
Gatekeeping and Negotiation Skills
Email, Calendar, Travel and Expense Management
Project Management
Event Planning & Management
Excellent Verbal & Written Communication
Tech savvy
MS Office Proficiency
Stakeholder Management

Qualification & Experience:

Graduate of any discipline
8-12 years of relevant administrative experience, preferably with professional certification
Experience handling geographically diverse stakeholders in a hybrid environment