About the role

JOB DESCRIPTION

Position Title	AGM – Facility Management Service
Job Code
Job Description Author
Sector	Airport
Business / Function	GVIAL
Department / Sub Department	FMS
Designation
Job Responsibility Level	LE
Location	Bhogapuram ( Visakhapatnam)
Date

1. JOB PURPOSE

(Briefly describe the general purpose of the position or its significance from the organization’s point of view and how it contributes to the overall mission/objective of the organization).

AGM FMS is responsible for managing the overall workforce environment, including facilities, employee wellness, engagement, and administration. To lead end‑to‑end property and facility management of GVIAL, including space planning, coordination with government agencies, and serving as SPOC for tenants, ensuring optimal resource utilization, increased commercial space availability, enhanced customer satisfaction, extended asset life, and reduced lifecycle costs.

2. ORGANISATIONAL CHART

{Please complete the organization chart below using only the generic (e.g. VP) and descriptive (e.g. VP Finance) job titles. }

Comments:

- A team of including Lead facilities reports unto this role directly (On rolls + Out sourced) .

3. KEY ACCOUNTABILITIES

(List the responsibilities/duties associated with the job. For each responsibility/duty listed, give the factors on which an individual’s performance is judged).

Accountabilities	Key Performance Indicators
Responsible for: · Revenue from leases · FMS budget · Estate Management Budget · Coordination with NAC for implementing the projects with NAC budget	- 100 % collection of revenue - Spent within the allotted Budget. - % Savings due to innovative ideas
· Responsible for all administrative activities encompassing – office operations, hospitality, events, travel & procurement related to office administration.	- Internal FMS Score - No of accidents/ incidents
· Responsible for the Employee Work environment with reference to Office Space , Cafeteria , Safety & Security , Hygiene , Employee Township management, Employee Engagement Initiatives etc. · Responsible for the Facility Management of, any Accommodation, Employee Township if available , CISF Qtrs., Security qtrs. , City Office , City Guest Houses	- Feedback of services - No of meeting convened/ ATR closures - Office space utilisation %
· Member of Group FMS Council – Formation of Corporate FMS policies and its implementation at GVIAL	- Number of policies formulated
· Stakeholder Management with relevant authorities outside the organization like state Police, PCB, Forest Dept. etc. to enable seamless operations on the landside.	- No of interactions
· Optimization of Space Management to create leasable / commercial space	- SQ Meter of leasable / commercial space created
· Management of BCM, GCM and GHB requirements including maintance of their residencies and offices	- Adherence to timeline for closure of action items
· Employee Engagement Score for the department	- EE Score
· Business Excellence Score for the category of Work Force	- BE Score – Workforce category

4. INTERACTIONS

(Describe the job roles that you interact with inside or outside the company to enable you to meet your accountabilities)

Internal	External
GHB	State Government- Head FMS responsible for coordination with the State Govt. for obtaining the Buildings Fire – NOC
All internal HOD’s (CEO, CFO,CEO, Head HR CHRO,CCO etc) as member / Convener for - Food Committee , Township Committee , Steering Committee , Space Committee	Landlords for the lease of the City Office , Guest Houses
	As part of office Space allocation at PTB interacting with external stakeholders like - Airlines , Retailers etc
	Member of the AFCM ( Airport Facilitation Management Committee ) and interact with all the airport stakeholders – Airlines , CISF , Immigration
	Senior Govt. Officers

5. DIMENSIONS

(List the significant numerical data which will reflect the scope and scale of activities concerning this job).

Financial Dimensions

(These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc.) .

· Revenue from leases as per AOP

· FMS budget as per AOP

· Estate Management Budget as per AOP

Other Dimensions

(Indication of some of the significant volumes associated with the job like number in team/ staff handled etc).

- Total team strength of 6-6 staff including outsourced staff for the FMS Dept. More than 160 Staff working for the FMS Dept. through outsourced Service Providers

- Coordination with multiple stakeholders & monitoring of the 2800 acres in ensuring incident free and seamless operations

6. SKILLS AND KNOWLEDGE

(State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent).

Educational Qualifications

Engineering Graduate in Mechanical / Electrical / Civil. Basics in finance management

Relevant and total years of Experience

20 Plus years of experience in facility planning , Facility Management , Property Management having multi tenanted buildings , Administration, Procurement Management, Staff Handling including indirect of more than 100 , extremely good negotiation skills, External Stakeholders relationship Management , Good Implementation / Executional skills , Personal effectiveness , Ability to put across the proposals to both internal and external effectively , look for continuous improvement

AGM - FMS

About the role