About the role

JD-Quality Manager

Company:	MEKR Technologies Pvt. Ltd.
Experience:	5–10 Years
Location:	Sonipat, Haryana

About MEKR Technologies Pvt. Ltd.

Mekr Technologies is a digital manufacturing platform that provides a one-stop manufacturing solution for product companies and ensures a steady business for its manufacturing partners. We provide the best prices, top quality and reliable lead times for manufacturing services. Customers enjoy a seamless experience for their manufacturing needs. Suppliers enjoy timely payments and working capital access while working through us. Thus, we are enabling a complete ecosystem for product manufacturing, especially in electronics, dealing with PCBA, plastics molding, metal processing, parts, and semiconductor sourcing.

About the Role

We are looking for an experienced and result-oriented Quality Manager to lead the overall Quality Assurance and Quality Control function. The candidate will be responsible for ensuring product quality, process compliance, supplier quality, customer satisfaction, and continuous improvement across manufacturing operations.

Key Responsibilities

Lead overall IQC, IPQC, OQC and Final Quality Inspection activities.
Establish and maintain quality standards, SOPs, inspection plans, and quality procedures.
Monitor production quality, identify defects, and drive reduction in rejection, rework, and customer complaints.
Conduct Root Cause Analysis (RCA) and implement effective CAPA using tools such as 5 Why, Fishbone, Pareto, and 8D.
Manage supplier quality, including supplier evaluation, audits, incoming quality issues, and corrective actions.
Handle customer quality complaints and ensure timely resolution and closure.
Plan and conduct internal, process, product, and supplier audits and ensure closure of audit findings.
Drive continuous improvement initiatives to improve FPY, process capability, product reliability, and overall quality performance.
Lead, train, and develop the quality team and promote a strong quality culture across the plant.
Coordinate with Production, Purchase, R&D, Stores, and Engineering teams to resolve quality issues.

Must-Have Skills

5–10 years of experience in Quality Assurance/Quality Control, preferably in a manufacturing environment.
Strong hands-on knowledge of IQC, IPQC, OQC, Supplier Quality, and Final Inspection.
Good understanding of QMS and ISO 9001 requirements.
Strong knowledge of RCA, CAPA, 8D, FMEA, SPC, and Poka-Yoke.
Strong analytical, problem-solving, and decision-making skills.
Proven experience in team handling and quality improvement initiatives.
Good communication and cross-functional coordination skills.

Good to Have

Experience in electronics, electrical, consumer appliances, or engineering manufacturing.
Experience with BIS/product quality requirements and customer audits.
Knowledge of Lean Manufacturing, Six Sigma, 5S, and Kaizen.
Experience in handling supplier and customer quality audits.
B.E./B.Tech in Mechanical, Electrical, Electronics, Industrial Engineering, or relevant field.
Quality certifications such as Six Sigma, CQE, or ISO Lead Auditor will be an added advantage.

Manager-Quality