About the role

AI Training and Adoption Lead

Position Title : AI Training and Adoption Lead

Department : Central Services – Information Technology

Reporting To : AI Transformation Program Director

Location : Bangalore ,Sarjapur

About Savills:

For over 160 years, Savills has been helping people thrive through place and spaces. Listed on the London Stock Exchange, we have more than 40,000 professionals collaborating across over 70 countries, delivering unrivalled coverage and expertise to the world of commercial and prime residential real estate.

By applying world research data and trends to local and global settings, we’re able to empower our clients with insights from the forefront of the industry – bringing their aspirations to life through innovative, tailor-made solutions.

Whether we are working with a global corporate looking to expand, an investor seeking to sustainably optimise their portfolio, or a family trying to find a new home, we help our clients make better property decisions.

Equal Employment Opportunity:

Savills is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Summary

This role is responsible for driving adoption of AI tools (including Microsoft Copilot and related solutions) across APAC by enabling business users to use them effectively in their day-to-day work. The focus is on practical training, behaviour change, and sustained usage, based on predefined use cases provided by the AI Transformation team. This role will also work closely with the regional Training team to develop training materials and ensure they are delivered through the LMS and other approved training platforms.

Key Responsibilities

Training Delivery
- Design and deliver structured training programs on AI tools (Copilot, Microsoft 365 AI features)
- Conduct live sessions, workshops, and hands-on training for business teams
- Tailor training to different roles and functions
Use Case Enablement
- Deliver training based on predefined AI use cases and workflows
- Convert use cases into simple, step-by-step user guidance
- Demonstrate practical application in day-to-day business scenarios
Adoption and Engagement
- Drive consistent usage of AI tools across teams
- Monitor adoption and identify gaps in usage
- Work with stakeholders to improve uptake and usage quality
Training Content and Assets
- Develop and maintain training materials, quick guides, and playbooks
- Create prompt libraries and reusable templates for common tasks
- Maintain a central repository of training content
- Work closely with the regional Training team to develop training materials and ensure delivery through the LMS and other approved training platforms.
Business Interaction
- Work directly with business users to understand challenges in adoption
- Provide ongoing support and guidance post-training
- Act as a bridge between AI capabilities and business usage
Feedback and Improvement
- Gather feedback on training effectiveness and usability
- Refine training approach based on user needs
- Share adoption insights with the AI Transformation team

Skills & Experience

Must Have

5–8 years of experience in training, enablement, or business-facing roles
Strong communication and presentation skills
Hands-on experience with Microsoft Copilot or similar AI productivity tools
Ability to simplify and explain concepts for non-technical users

Good to Have

Experience with Microsoft 365 ecosystem
Exposure to change management or adoption programs
Basic understanding of AI use in business workflows

What This Role Is Not

Not responsible for identifying or designing AI use cases
Not a data science or AI development role
Not a one-time training role
Focus is on driving sustained adoption of defined AI use cases

Success Metrics (First 6 Months)

Number of users and teams trained across APAC
Demonstrated increase in AI tool usage
Adoption of training materials and prompt libraries
Improved consistency in usage across teams
Positive stakeholder feedback on training effectiveness

Scope

Geographical: APAC
Functional: AI training and adoption across business teams
Stakeholders: Business users, AI Transformation team

AI Training & Adoption Lead