Salesforce Administrator

Key Responsibilities:
* Act as the primary Salesforce SME for Sales, SalesOps, and stakeholders
* Manage Salesforce administration activities including users, roles, profiles, permission sets, and access controls
* Configure Flows, Approval Processes, Page Layouts, Record Types, Validation Rules, and workflow automation
* Ensure Salesforce data integrity, governance, SOX compliance, and security best practices
* Develop reports, dashboards, alerts, and analytical insights
* Handle Salesforce release management, sandbox management, deployment coordination, and post-release monitoring
* Support integrations with platforms such as Vonage, DocuSign, Yonyx, Calendly, Gong, Oracle CPQ, and third-party tools
* Perform system audits, security reviews, patching, and maintenance activities
* Work closely with DevOps, Sales, Finance, Marketing, and IT teams for business alignment
* Mentor junior administrators and support Agile project delivery using JIRA and Confluence

Required Skills:
* Strong Salesforce Administration experience
* Hands-on experience with Copado and release management
* Experience with Sales Cloud, Service Cloud, and Marketing Cloud
* Knowledge of Apex, Visualforce, Lightning Framework, and Force.com platform
* Experience with Flow automation and Salesforce best practices
* Experience with SSO implementation (preferably OKTA)
* Strong understanding of governance, security, and compliance
* Good communication and stakeholder management skills

Preferred Certifications:
* Salesforce Administrator
* Advanced Administrator
* Platform Developer Certifications