Network Project management (TPM)

Project Management Overview

Project Management:

Lead end-to-end delivery of network and security projects (e.g., Juniper WAN, LAN, MIST, SRX, Aruba LAN, Cisco LAN, Cisco ISE)

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and resource allocations.
• Track project progress, manage risks, and ensure timely delivery within budget.

Technical Leadership:

• Guide and mentor technical teams (network engineers, security analysts, architects).
• Review and validate technical designs, implementation plans, and change requests.
• Ensure adherence to best practices, compliance standards, and security policies.

Customer Engagement:

• Act as the primary technical liaison between the customer and internal teams.
• Conduct regular status meetings, presentations, and executive briefings.
• Manage customer expectations and ensure high satisfaction levels.

Stakeholder Management:

• Collaborate with internal teams (sales, pre-sales, operations, support) to align project goals.
• Escalate issues proactively and drive resolution with relevant stakeholders.

Documentation & Reporting:

• Maintain comprehensive project documentation including SoWs, runbooks, and post-implementation reports.
• Provide regular updates to leadership and customers on project health and KPIs.

Required Skills & Experience:

Technical Expertise:

• Strong understanding of enterprise networking (LAN/WAN, SD-WAN, routing/switching).

Project Management:

• 8+ years of experience in IT infrastructure project management.
• PMP, PRINCE2, or Agile certifications preferred.
• Experience with tools like MS Project, JIRA, ServiceNow, or equivalent.

Soft Skills:

• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to lead cross-functional teams in a matrix environment.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Certifications such as Juniper JUNOS, MIST, or equivalent are a plus.

Roles & Responsibilities:

• Experience in project management methodologies, including Agile, Waterfall, and Hybrid approaches.
• Oversee the entire project lifecycle from initiation to delivery, ensuring projects are completed within the defined budget, schedule, scope, and quality standards.
• Develop and execute detailed project plans, schedules, milestones, and deliverables using appropriate project management methodologies and tools.
• Interface with request-initiating parties to gather and understand both standard and non-standard project requirements.
• Requirement gathering: Collaborate with stakeholders to understand business needs; define and manage project scope, objectives, and success criteria.
• Facilitate coordination with technical teams, BU leaders, site contacts, vendors, and other stakeholders to ensure seamless communication and collaboration.
• Act as the primary point of contact for all project-related communications and escalations.
• Ensure regular status reporting on project progress, risks, issues, dependencies, and timelines to internal teams and stakeholders.
• Identify, assess, and manage project risks and issues, and implement mitigation and contingency plans proactively.
• Manage change requests, assess impact on scope, cost, and timelines, and obtain necessary approvals.
• Ensure effective resource planning and utilization, aligning team capacity with project priorities.
• Monitor and control project budgets, track costs, and ensure financial discipline throughout the project lifecycle.
• Ensure all project documentation (project charter, plans, schedules, risk logs, meeting minutes, etc.) is completed and maintained in compliance with defined standards and processes.
• Coordinate with vendors and third parties, including vendor performance tracking and deliverable management, where applicable.
• Facilitate project meetings, stand-ups, reviews, and retrospectives as required by the methodology.
• Ensure adherence to organizational policies, compliance requirements, and governance frameworks.
• Drive continuous improvement by identifying process gaps, lessons learned, and best practices across projects.
• Support project closure activities, including final reporting, handover, documentation, and stakeholder sign-off.