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GirnarSoft
ServiceNow Business Systems Analyst
GirnarSoft · posted 4 months ago
Remotevendor
About the role
* ServiceNow ITSM modules – Service Catalog, CMDB, Incident, Change &
Request Management
* HRSD migration / SAM Pro / SaaS License Management
* Requirement gathering, BRD / FRD preparation, process mapping, gap analysis
* Agile / Scrum methodology
* Jira, Confluence
* UAT support and stakeholder coordination