Salesforce Admin / Support Specialist

Salesforce Administrator / Support Specialist (3–5 Years)
We are looking for a proactive Salesforce Administrator with 3–5 years of experience in
Salesforce Administration and Production Support.
Key Responsibilities:
● Manage and resolve Salesforce support tickets (L1/L2/L3).
● Troubleshoot user access, permissions, and system issues.
● Configure and maintain Sales Cloud and Service Cloud.
● Manage users, roles, profiles, sharing rules, and security settings.
● Create and maintain custom objects, fields, page layouts, validation rules, and Flows.
● Ensure data quality through audits, deduplication, and imports/exports.
● Develop reports and dashboards for business insights.
Requirements:
● 3–5 years of Salesforce Administration/Support experience.
● Salesforce Administrator Certification (mandatory).
● Strong knowledge of Salesforce configuration, security, reporting, and automation.
● Familiarity with Change Sets and deployment processes.
● Basic knowledge of SOQL, Apex, and LWC is required.
● Strong communication and problem-solving skills.