Senior Business Operations & Analytics Manager

We are looking for a highly analytical and detail-oriented Senior Business Operations & Analytics Manager to join our Global Business Operations team. In this pivotal role, you will collaborate closely with the Chief Operating Officer (COO) to deliver insights and strategic guidance on data management.

Your responsibilities will include ensuring data quality, partnering with Finance, Sales, and other departments to consolidate and organise data, implement and maintain Power BI dashboards, and support organizational budgeting, forecasting, and financial analysis.

The ideal candidate will possess a strong understanding of the IT Services Industry, deep expertise in data management, business analytics, advanced Excel, and hands-on proficiency with Microsoft Fabric including its integrated suite of tools spanning Data Engineering, Data Warehouse, Data Factory, and Power BI for reporting and visualization.

• Lead annual budgeting processes with regional heads
• Conduct monthly forecasting and performance tracking

• Perform profitability and cost analysis across regions and service lines
• Provide financial insights and strategic recommendations to COO

• Consolidate data from Finance, Sales, and Operations teams
• Build scalable data pipelines using Microsoft Fabric ecosystem
• Ensure data quality and integrity across systems

• Develop Power BI dashboards and executive reports
• Enable real-time analytics using OneLake and semantic models

• MBA (Operations or Finance) from reputed institute
• 8+ years experience in Business Operations / Financial Analytics
• Strong experience in budgeting, forecasting, and data consolidation
• Hands-on expertise in Microsoft Fabric ecosystem
• Advanced Power BI and dashboarding capabilities
• Advanced Excel skills including pivots and dynamic functions
• Experience with Data Factory, Lakehouse, Data Warehouse, DirectLake
• Strong communication and stakeholder management skills