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GirnarSoft · posted 1 month ago
• Minimum 5 years of ServiceNow development experience
• Strong experience with ITSM and working knowledge of ITOM modules such
as CMDB, Discovery, Service Mapping, and Event Management.
• Proficiency in JavaScript, Glide APIs, Business Rules, Client Scripts,
Script Includes, and Flow Designer.
• Experience developing REST/SOAP integrations and working with
IntegrationHub is an advantage.
• Good understanding of CMDB, the Identification and Reconciliation Engine
(IRE) and CMDB health metrics, CSDM, and ServiceNow development best
practices.
• Strong analytical, troubleshooting, and communication skills.
• Experience working in Agile/Scrum teams.
Develop, configure, and customize ServiceNow applications and platform
capabilities.
• Implement and support ITSM modules, including Incident, Problem, Change,
Request, Service Catalog, and Knowledge Management.
• Configure and support ITOM capabilities such as CMDB, Discovery, Service
Mapping, and Event Management.
Key Resposibility:
• Develop sernver-side and client-side solutions using JavaScript,
Business Rules, Script Includes, Client Scripts, UI Policies, Flow
Designer, and Catalog Items.
• Build and maintain REST/SOAP integrations with enterprise systems and
third-party applications.
• Develop and maintain Import Sets, Transform Maps, Scheduled Imports, and
data integrations.
• Troubleshoot platform issues, perform root cause analysis, and implement
enhancements.
• Participate in code reviews, testing, deployments, and Agile
ceremonies.
• Ensure solutions follow ServiceNow best practices, coding standards, and
platform governanc