ServiceNow ITOM Specialist
Experience:
5.5+ Years
Location:
Remote
Mandatory:
UAN (Universal Account Number)
Key Skills Required
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Strong experience in ServiceNow ITOM modules
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Hands-on expertise in CMDB (Mandatory), CSDM, Discovery, and Service Mapping
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Experience with integrations (REST/SOAP, MID Server)
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Proficiency in ServiceNow scripting (JavaScript, Glide APIs)
- Exposure to automation and AI solutions
- Good understanding of ITIL processes
Job Responsibilities
- Design and implement ITOM solutions
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Manage and maintain CMDB with high data accuracy
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Work on Discovery and Service Mapping implementations
- Handle integrations with external systems
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Drive automation and contribute to AI-based initiatives