Product Manager

Position Title - Product Manager (Integrations)

Position Summary

We are seeking a Product Manager, APIs & Integrations, based in India, to join our growing Product Management team. This role will deliver the roadmap and execution for our product and third-party systems through a single, unified integration process.

This individual will collaborate closely with engineering, design, compliance, client success, and partnerships, to deliver scalable, secure, and user-centric integration solutions. The ideal candidate brings strong product thinking, technical fluency, and a deep understanding of APIs, integration patterns, and platform products.

Essential Duties and Responsibilities

• Own the road map execution for APIs and integrations.
• Partner with engineering and architecture to design scalable, secure, and reliable APIs, webhooks, and integration frameworks that span both products.
• Lead discovery with customers, partners, internal stakeholders, and developers to identify integration pain points and opportunities across the combined product portfolio.
• Prioritize features and enhancements across APIs, webhooks, data exchange, authentication/authorization, and partner integrations, balancing near-term unification work with long-term platform investment.
• Create detailed product requirements, epics, and user stories with clear acceptance criteria for API and integration capabilities spanning both products.
• Drive improvements to developer and implementation experience, including API usability, documentation, on-boarding, and support, with a single set of standards across the platform.
• Define success metrics for integrations and APIs, such as adoption, time to integrate, reliability, usage, and partner/customer satisfaction, measured consistently across both products.
• Collaborate with compliance and security stakeholders to ensure APIs and integrations meet regulatory, privacy, and data protection requirements across both product lines.
• Work closely with the Sr. Product Manager for go-to-market, implementation, and client-facing teams to support launches, partner enabling and customer adoption of unified integration capabilities.
• Monitor product performance, integration health, and customer feedback to inform future enhancements and ongoing consolidation work.
• Stay current on industry trends, competitor offerings, and best practices in APIs, integrations, and platform product management.
• Define API versioning, life cycle, and deprecation strategies that account for both legacy product surfaces and the unified platform target state.
• Partner with technical teams on authentication and authorization approaches such as OAuth, SSO, API keys, and role-based access, standardized across both products.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 3–5 years of experience in product management, platform product management, or business analysis in a SaaS or enterprise software environment.
• Experience working on APIs, integrations, platform products, or technical product areas.
• Strong understanding of REST APIs, webhooks, data mapping, system integrations, and common integration patterns.
• Demonstrated ability to think strategically across multiple products or systems and unify them into a single, coherent process.
• Ability to translate technical concepts into clear business requirements and product decisions.
• Experience writing user stories, requirements, process flows, and acceptance criteria for technical products.
• Strong analytical and problem-solving skills with the ability to use data to inform prioritization.
• Familiarity with Agile/Scrum development processes and cross-functional product delivery.
• Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams and across geographies (including close partnership with US-based stakeholders).
• Experience with tools such as JIRA, Notion, Postman, or equivalent.

Preferred Qualifications

• Experience in HCM, talent management, HR tech, healthcare, or other regulated software environments.
• Familiarity with integration platforms, middleware, iPaaS tools, or developer platform tooling.
• Exposure to API documentation standards and tools such as OpenAPI/Swagger.
• Experience working with external technology partners or marketplace ecosystems.
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.