About the role

Job Title: ServiceNow CPG (Cloud Provisioning & Governance) Developer / Consultant – ITOM
Experience: 5–8 Years
Availability: Immediate Joiners / Immediate Deployment
Shift: 5:00 PM – 8:00 PM IST overlap (remaining hours as per project requirement)

Job Description

We are looking for a ServiceNow Cloud Provisioning & Governance (CPG) Consultant with strong expertise in IT Operations Management (ITOM) to support cloud automation, governance, and provisioning initiatives. The ideal candidate should have hands-on experience implementing and customizing ServiceNow CPG capabilities while integrating with public cloud platforms.

Key Responsibilities

Design, develop, and implement ServiceNow Cloud Provisioning & Governance (CPG) solutions.
Configure and customize ServiceNow ITOM modules to support cloud lifecycle management.
Develop automated cloud provisioning workflows and governance policies.
Integrate ServiceNow with cloud platforms such as AWS, Azure, and GCP .
Configure Service Catalog items, Flow Designer, IntegrationHub, and orchestration workflows.
Develop REST/SOAP integrations with third-party tools and cloud services.
Collaborate with infrastructure, cloud, and DevOps teams to streamline provisioning processes.
Troubleshoot production issues and optimize cloud automation workflows.
Prepare technical documentation and support deployment activities.

Required Skills

5–8 years of overall IT experience with strong ServiceNow development expertise.
Hands-on experience with ServiceNow Cloud Provisioning & Governance (CPG) .
Strong experience in ServiceNow ITOM (Discovery, Service Mapping, Event Management, or Cloud Management).
Proficiency in JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, and Service Catalog.
Experience integrating ServiceNow with AWS, Azure, and/or Google Cloud Platform (GCP) .
Knowledge of REST APIs, MID Server, and cloud automation.
Good understanding of ITIL processes and cloud governance principles.
Strong analytical, troubleshooting, and communication skills.

Preferred Skills

ServiceNow Certified System Administrator (CSA).
ServiceNow ITOM Implementation or Certified Implementation Specialist certification.
Experience with Infrastructure as Code (Terraform, Ansible, or CloudFormation) is an added advantage.
Exposure to Agile/Scrum delivery methodology.

Notice Period: Immediate to 15 Days preferred.