Mandatory skills- Ms Dynamics 365 Development, Customer Service, Copilot or
AI, Azure, Power Platform, Any MS Dynamics or Power Platform
Certification
Look for MS dynamics 365 developer not for consultant
Passport is Mandatory and should be valid
Job Description:
We are seeking a
Mid- level Dynamics 365 Developer
with foundational experience in
Dynamics 365 Customer Service
and interest in
Microsoft Copilot / AI capabilities
. The role focuses on supporting development activities, learning best
practices, and contributing to solution delivery under the guidance of senior
team members in an Agile environment.
Key Responsibilities
-
Support the development and customization of Dynamics 365 Customer Service
solutions
-
Implement configurations such as entities, forms, views, workflows, and
business rules
-
Assist with Copilot (AI-powered) feature configuration and enhancements
-
Build and support solutions using Power Platform (Power Apps, Power
Automate, PowerPages/PowerPortal)
-
Support integrations and data flows with guidance from senior developers
-
Participate in Agile ceremonies including sprint planning, reviews, and
retrospectives
-
Assist with testing, documentation, and defect resolution
-
Learn and follow coding standards, security models, and best practices
Required Qualifications
-
Bachelor’s degree in Computer Science, IT, or a related field
-
Microsoft Dynamics 365 or Power Platform certification
-
5+ years of experience with Dynamics 365 CE / Customer Service (or strong
hands-on exposure)
-
Basic understanding of Dataverse, security roles, and case management
concepts
-
Exposure to Power Platform (Power Apps, Power Automate)
-
Willingness to learn AI-driven features such as Dynamics 365 Copilot
Nice to Have
-
Exposure to Azure services or APIs
-
Experience working in Agile teams
-
Good communication and collaboration skills