Salesforce BA + Admin

Role Name: Salesforce BA + Admin
Experience: 8+ years of experience
Job Location: Remote/Jaipur
Responsibilities:
Business Analysis & Stakeholder Management
• Lead business requirement gathering, workshops, and stakeholder
discussions.
• Translate business needs into functional specifications, user stories, and
acceptance criteria.
• Act as a key liaison between business teams and technical/development
teams.
• Drive UAT planning, execution, and user sign-off.
• Support change management, training, and documentation
Salesforce Administration & Configuration
• Own and manage Salesforce administration and configuration.
• Configure custom objects, fields, validation rules, workflows, and Flows.
• Manage user access: roles, profiles, permission sets, and security controls.
• Build and maintain reports and dashboards for business insights.
• Ensure platform stability, data quality, and governance.
Platform Optimization & Leadership
• Optimize and automate business processes using Salesforce best practices.
• Support Salesforce releases, enhancements, and production issues.
• Coordinate with developers for advanced customizations and integrations
• Mentor junior admins and BAs; provide functional guidance.
• Participate in solution design and continuous improvement initiatives

Requirements:
• 6+ years of experience as a Salesforce Business Analyst and Administrator.
• Strong hands-on experience on the Salesforce platform.
• Deep understanding of Sales Cloud and/or Service Cloud.
• Strong experience with Salesforce Flows and automation.
• Solid understanding of Salesforce security, data model, and sharing rules.
• Experience working in Agile/Scrum environments.
• Excellent communication, documentation, and stakeholder