IBM Sterling Integrator

NIGHT SHIFT
6:30pm to 3:30 am

The EDI Coordinator is responsible for overseeing the day-to-day operations, support, new implementations and continuous improvement of EDI integrations with the trading partners. This role combines hands-on technical expertise (Sterling Integrator and SAP),  coordination across IT, business teams, and external partners to ensure reliable, efficient, and scalable EDI processes.

 

DUTIES, TASKS AND RESPONSIBILITIES:

EDI Operations & Integration

• Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols

• Coordinate onboarding of new trading partners and enhancements to existing integrations

• Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV)

• Obtain, review, and manage EDI implementation guides with trading partners

• Ensure accurate and timely exchange of EDI transactions between OWI and partners

• Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios

• Provide hands-on support while guiding best practices across the team

Monitoring & Support

• Monitor EDI and SAP integration processes, including IDoc processing and failures

• Troubleshoot issues, perform root cause analysis, and escalate to SAP functional teams or business stakeholders as needed

• Manage and resolve helpdesk tickets related to EDI and integration issues

• Provide ongoing system health monitoring and proactive issue resolution

 

Testing, Delivery and Collaboration

• Coordinate and participate in the preparation and execution of end-to-end testing and validation plans

• Ensure successful partner certification and internal sign-off for new or enhanced integrations

• Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs

• Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution

• Act as a liaison between external partners and internal teams

Process Improvement & Automation

• Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities

• Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations

• Support documentation and standardization aligned with OWI methodologies

 

SKILLS, KNOWLEDGE AND ABILITIES:

                                             

• Bachelors Degree preferred with 4-7 years’ of experience with EDI systems.

• Demonstrate innovation, action, high levels of maturity and professionalism

• Expertise in data mapping.

• Strong written, verbal, and interpersonal skills

• Solid understanding of EDI standards ANSI-X12 & EDIFACT 850, 855, 860, 856, 810, 940, 945, 204, 214, ORDERS, DESADV, INVOIC, and others

• Support Sterling B2B Integrator software

• Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages

• Knowledge of SAP Idocs is required.

• Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language.

• Working knowledge of EDI translation software package.

• Excellent problem-solving skills, ability to identify problems, present, develop and execute solutions.

• Has the ability to organize and handle multiple concurrent tasks.

• Strong interpersonal skills; ability to relate to and interact with other peo