NOC Server EKS Engineer

Required Skill Set

• Cloud Server Engineering: Strong hands-on experience supporting AWS and/or Azure compute services (EC2, Azure VMs/VMSS).
• Linux & Windows Servers: Advanced OS-level administration, patching, log analysis, service troubleshooting, and performance tuning.
• Kubernetes (EKS) & Container Orchestration: Experience triaging EKS node and pod issues, crash loops, scaling symptoms, and workload health.
• Infrastructure-as-Code (Terraform): Ability to execute, review, and validate Terraform-based changes following operational guardrails.
• Cloud Networking Fundamentals: Working knowledge of VPC/VNet, subnets, routing tables, security groups/NSGs, load balancers, DNS, and basic connectivity troubleshooting.
• Observability: CloudWatch, Azure Monitor, Splunk, Grafana/Prometheus; alert tuning and dashboard interpretation.
• ITSM & Operations: Strong incident documentation, communication, and SLA discipline using ServiceNow or Jira.

Required Experience
• 6+ years of experience in Cloud Operations, NOC, SRE, or Infrastructure Support roles.
• Proven experience leading or handling P1/P2 incidents in 24x7 production environments.
• Hands-on experience working with runbooks, escalation matrices, and shift handovers.