Senior Consultant, User Task Training BCP

Role: Senior Consultant, User Task Training BCP  (For Banking Industry)
Job Level: Minimum 3-6 years of Relevant experience
Location: Singapore

Responsibilities :

• Plan and lead operational user tasks including creation of plans and WBS.
• Manage the progress and address any issues related to key operational user tasks, including business continuity
  planning and training sessions, customer and external communications, as well as post-release activities.
• Plan and coordinate user training activities, including preparation of training schedules, training materials, and provideadvice regarding training.
• Work with relevant stakeholders to identify training needs and ensure proper communication and readiness before
  system implementation or process updates.
• Support the planning and documentation of BCP requirements for user operations, ensuring key processes and system activities have contingency plans.
• Coordinate with relevant teams to review operational readiness and support BCP exercises or simulations when
  required.

Requirements:
 

• Bachelors degree in a relevant field.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Experience with package system implementation related to core banking.
• Having knowledge of Banking business and operations such as Trade Finance, Lending/Loan, Payment/Collection and Cash Management, Treasury and Market, Deposit, Accounting, etc.
• Hands-on experience in project implementation from the user side (large projects preferred).
• Experience in planning or executing user tasks such as BCP, and training.
• Proven expertise in documentation preparation and logical thinking.
• Strong interpersonal and communication skills, including managing remote teams and vendor coordination.
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Familiarity with Trade360, ACBS, GPP, FLEXCUBE CASA, Party Module, and GLCS is a plus.