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Ficus e Logic · posted 12 days ago
Manager Network Services
Oversee our day-to-day network operations and infrastructure. You will lead a technical team to maintain our corporate networks—including
LAN, WAN, wireless, and data center environments. Your goal is to maximize network uptime and enforce tight cybersecurity boundaries.
Key Responsibilities
-Lead, mentor, and strategically schedule a high-performing team of network engineers to achieve operational excellence.
-Direct the installation, configuration, and proactive monitoring of switches, routers, firewalls, wireless access points, and data links to ensure seamless connectivity and security.
-Ensure optimal performance, reliability, and availability of the company’s enterprise network infrastructure through continuous oversight and improvement.
-Collaborate with network architects to design and implement robust, scalable network solutions, including LAN, WLAN, and WAN, that align with organizational goals.
-Coordinate with carriers and hardware vendors to negotiate contracts and rigorously enforce service level agreements (SLAs).
-Maintain comprehensive diagrams and detailed procedural documentation for all network configurations and changes.
-Lead rapid-response efforts during network outages and implement robust disaster recovery protocols to minimize downtime.
-Safeguard the integrity and high availability of the network infrastructure to ensure exceptional performance and user experience.
-Ensure timely review of network status reports, logs, and alerts, and implement corrective measures for any identified issues.
-Proactively identify and recommend enhancements to optimize network performance, capacity, and scalability.
-Ensure full compliance with all company policies and procedures, including health, safety, and quality standards.
-Uphold strict confidentiality and discretion with all internal, customer, and proprietary information, including IT systems and sensitive data. Consistently perform effectively under pressure, adapting seamlessly to shifting priorities and deadlines. Demonstrate comprehensive knowledge across all IT department functions and align efforts with the organization’s business objectives and IT strategic direction. Undertake additional responsibilities as assigned to support departmental and organizational goals.
Required Skills
- Minimum of 5 to 7 years in network administration or engineering, with 2+ years in a
supervisory or team lead role.
- Deep expertise in a wide range of network routing protocols, advanced security systems, and
modern transport technologies, including but not limited to:TCP/IP, SDWAN, MPLS, BGP, VLAN, QOS, HSRP, STP, VRF, NAT, ACLs, IPSEC, RAVPN,
L2LVPN
- Strong hands-on experience with the following devices:
Cisco Routers
Cisco Switches
Cisco ASA Firewall
Cisco Meraki Devices
Palo Alto Firewalls
Fortinet Firewalls (SDWAN)
Aruba/HP Switches
- Solid working knowledge of leading hybrid cloud platforms:
Amazon AWS
Microsoft Azure
- Familiarity with scripting languages (like Python) for network automation is a strong plus.
- Proficient in utilizing network analysis tools such as Wireshark and diverse Network
Management System (NMS) platforms for monitoring and troubleshooting.
- Outstanding analytical, problem-solving, and communication skills, with the ability to convey
complex technica