Senior Consultant, User Task Training

Role: Senior Consultant, User Task Training (For Banking Industry)
Job Level: Minimum 3-6 years of Relevant experience.
Location: Singapore
 

Responsibilities:
 

• Migration Planning & Strategy
  Develop and maintain endtoend migration user task plans covering multiple APAC branches and diverse corporate
  banking products.
  Define user involvement across migration cycles (data extraction, cleansing, enrichment, validation, reconciliation, and signoff).
  Identify marketspecific migration dependencies, business rules, conversion requirements, and data readiness criteria.
   
• CrossMarket & CrossProduct Coordination
  Coordinate with regional offices, market leads, and product SMEs to align migration needs and ensure readiness
  across 10+ markets.
  Facilitate harmonization of business data standards, mapping rules, and conversion logic across APAC branches.
  Manage user roles and responsibilities for mock runs, trial migrations, and cutover activities.
   
• Data Mapping, Cleansing & Validation Support
  Coordinate user participation in data migration activities (data cleansing, legacy data review, master data
  confirmation).
  Migration Execution Management (Mock Runs, Dress Rehearsals, Cutover)
  Oversee user engagement during mock migration cycles: data extraction, reconciliation, defect logging, and issue
  escalation.
  Ensure migration outcomes, exceptions, and reconciliation results are validated by users and signed off.
   
• Business Reconciliation & PostMigration Validation
  Coordinate users to execute business checks such as account balance validation, transaction continuity, outstanding
  items matching, and portfolio checks.
   
• Reporting & Governance
  Prepare and maintain migration dashboards, progress reports, data quality KPIs, reconciliation statistics, and readiness reports.
   
• Change Management & User Readiness
  Ensure users understand new system data structures, transitional impacts, and cutover implications on operations.
   

Requirements:
 

• Bachelors degree in a relevant field.
• Minimum 3 years of banking industry experience, preferably with exposure to largescale transformation programs.
• Minimum 3 years of involvement in data or system migration projects (core banking migration strongly preferred).
• Hands-on experience coordinating multicountry or multi-entity migration activities.
• Strong understanding of banking operations and corporate banking data (lending, trade, payments, treasury, deposits, customer information, static data).
• Strong PMOstyle capabilities: progress monitoring, issue/risk management, crossteam coordination, and structured
  reporting.
• Strong documentation and analytical skillset (Excel, PowerPoint, data templates, reconciliation tools).
• Ability to work with geographically dispersed teams across APAC.
• High responsibility, attention to detail, and ownership mindset.
• 3 years of consulting experience in core banking implementation/enhancement programs is a plus.
• Experience with major core banking systems (e.g., Oracle Flexcube, Finastra GPP, Murex, ACBS, Trade360) is a plus.
• Prior experience with Japanese banks or regional APAC banking environments is a plus.
• Familiarity with data migration tools, ETL processes, and common transformation methodologies is a plus.