Senior Client Partner / Strategic Account Manager
Experience: 8 - 10 Years
Location: Bangalore/Gurgaon
Role Summary
Seeking an experienced Client Partner to manage and grow enterprise accounts. The role will be responsible for owning client relationships, driving revenue growth and identifying new business opportunities across.
Key Responsibilities
- Manage and grow enterprise accounts.
- Drive revenue growth through cross-sell, upsell, and new business opportunities.
- Build and maintain relationships with client stakeholders, including leadership teams.
- Lead account planning, governance reviews, and customer engagement activities.
- Partner with delivery teams to ensure successful execution and high customer satisfaction.
- Manage escalations, contractual discussions, renewals, and commercial negotiations.
- Track account performance, forecasting, revenue, and profitability.
Desired Profile
- 8 - 10 years of experience in Account Management and Business Development roles.
- Proven experience managing large enterprise
- Strong skills in stakeholder management, sales, account growth, and delivery governance.
- Excellent communication, presentation, and negotiation skills.
- Prior exposure to IT Services or GCC’s preferred
Key Success Metrics
- Revenue growth and account expansion
- Customer satisfaction and retention
- New opportunity generation
- Executive stakeholder engagement