Application System Engineer

Who You Are (Basic Qualifications)
Hands-on experience supporting or managing enterprise applications, preferably
within the ServiceNow platform.
Proven experience in incident, problem, change, and release management
processes within an ITSM environment.
Proven ability to analyze and resolve complex technical or operational issues,
escalating effectively when required.
Familiarity with the ServiceNow platform or similar enterprise tools, with an
understanding of core modules and their functionality (e.g., ITSM, ITOM, CMDB),
including how they support business processes.
High sense of ownership and accountability for operational performance, ensuring
reliability and continuous improvement.
Excellent organizational and communication skills, with the ability to prioritize and
manage multiple streams of work.
Experience working in a global, cross-functional, and Agile team environment.