About the role

Title: Business Process Expert (BPE) Quality Applications

Experience: 12+ years

Location: Bangalore

Ready to join Total Quality Drive of NXP?
You are eager to deliver impactful changes for our company through innovative software solutions. You are a ‘maker, who enjoys defining and creating solutions, which improve business process, that make a real difference for the users. Your passion is to deliver practical solutions through collaboration.
You will play a key role in the technical expertise and capability of the Quality IT team, which delivers solutions for NXP’s Quality organization, driving improvement of the quality business processes, translating business requirements into innovative, scalable, secure and maintainable IT solutions.
The Quality domain is dealing with processes and applications related to Change Management (products & processes), Laboratory management (Product Qualification & Failure analysis), Manufacturing Quality (Non-compliant materials disposition & Corrective/Preventive actions), Customer Complaint Management, Product Traceability, Documentation & Processes (Audit Management, Document Management, etc.).

Business Process Expert Role Overview
As Business Process Expert (BPE), you are the crucial link between NXP’s business processes and IT solutions. You will combine your learning and understanding of the quality business processes with your technical insights and expertise of IT Technology and the NXP solution platforms to translate evolving business needs into future-ready IT solutions, working with external partners and within Agile teams to incrementally deliver features and improvements on the Quality solutions. Your responsibilities will span from requirements gathering and analysis to solution design and implementation, testing, technical guidance and operational support.

Key Responsibilities
As a Business Process Expert and Technical Expert, you are responsible for:
• Translate business requirements into IT solutions for given business process within the Quality domain
• Organize and execute all required activities to deliver high quality specifications and designs that meet the business process requirements.
• You collaborate with stakeholders and partners to design, develop and implement the required IT solutions, within a number of boundary conditions like budget, timing and architecture.
• Create, challenge and validate business cases for the requirements of the business.
• Validate designs and IT solutions as they are created by partners
• Organize proper user acceptance testing, roll-out activities and hand-over to operations.
• Execute Root Cause Analysis triggered by incidents
• Maintain in-depth expertise of how our application platforms can contribute to support and accelerate business processes with IT solutions
• Take on flexible roles within Agile teams, such as Scrum Master, Lead Developer, Technical expert, or team member responsible for configuration and testing.

Your profile
To be successful in this role you have
• Bachelor or Master in IT, or equivalent.
• -12+ years of experience in Information Technology
• Knowledge on quality process concepts.
• Knowledgeable on Semiconductor business and manufacturing
• Thinking in business process
• Good working knowledge on application development and maintenance activities
• Adequate understanding of project management techniques (SAFe / Prince2)
• Continuous Learner: Stays updated on IT technologies and best practices.

Furthermore, you are
• Strong interpersonal, communication, and influencing skills
• Flexible and team player
• Fluent in English language (verbal and written)
• Experience working in multicultural environments.

What We Offer
- A challenging and impactful role in a global high-tech enterprise.
- Opportunities to contribute to the Total Quality and Digital Transformation within NXP
- Competitive compensation and benefits package.
- Access to professional development and certification opportunities.
- A collaborative, innovative, and supportive work environment.