HR operation specialist

What You Will Do

•       Executing multiple HR Operations processes related to Hire to Retire, Benefits administration, Time and Attendance (e.g. myHR, GreytHR, etc.) and HR compliances for our supported business units.

•       Maintain and update standard process descriptions and knowledge documentation related to the supported HR processes to ensure consistency and clarity.

•       Support customers regarding any HR queries through designated intake channels.

•       Prepare and share bi-weekly/monthly inputs for Payroll team to process the payouts, ensuring accuracy and timelines.

•       Support employees, supervisors and BHR partners from both Factory and Office environments.

•       Drive transformation through innovative ideas to improve HR processes to meet the current and future needs of the customer.

•       Participate in local and global projects/initiatives to implement process improvements.

•       Build strong relationships with customers, team members, partners and other key stakeholders.

•       Responsible and accountable for maintaining confidential and sensitive information and personally following policies and procedures as defined.

 

Who You Are (Basic Qualifications)

•       At least 3 years of experience in HR Operations, specifically including support for factory or manufacturing environments.

•       Proven experience in creating and maintaining HR process documentation, as well as process optimization and automation.

•       Practical experience in statutory and internal audits and strong understanding of local compliance.

•       Proficiency in Microsoft Office (especially Excel – formulae and macros).

•       Should possess high level of integrity.

•       Clear and Effective Communication.

•       Strong Analytical Skills with attention to detail.

•       Independent, self-driven, customer focused, with strong sense of responsibility.

•       Open to learning and continuous improvement.

What Will Put You Ahead

• Strong grasp on MS Excel, formulae and macros.
• Familiarity with Case Management System (ServiceNow, etc.)
• Experience in a shared service organization in an execution-focused role.
• Experience supporting employees globally.