About the role

Manager – Backup, Recovery and Storage

Your Job
As a Manager – Backup, Recovery and Storage you will be responsible for leading and enabling a
team that delivers reliable, secure, and scalable infrastructure services across storage, backup &
recovery, and Linux platforms. This role plays a critical part in supporting Koch businesses globally
by ensuring operational excellence, service reliability, and continuous improvement across
infrastructure services.

Our Team
You will be part of a global Infrastructure Operations team within – Koch Technologies India, which
provides compute, networking, storage, recovery, and collaboration services to Koch Industries
worldwide.
Koch Industries is a privately held global organization with more than 120,000 employees across
diverse industries, including manufacturing, trading, and investments. Koch Technologies in India
is rapidly scaling to become both a delivery and innovation hub for IT services. This role offers
significant exposure to global stakeholders and an opportunity to help shape and mature
infrastructure capabilities in India.
What You Will Do
• Lead and manage engineers supporting Storage, Backup & Recovery, and Linux platforms
• Oversee day-to-day operations ensuring service stability, reliability, and SLA adherence
• Assign and prioritize work, manage escalations, and support operational decisionmaking
• Drive incident, problem, and change management, including root cause analysis
• Ensure backup success, restore readiness, and DR testing aligned with business objectives
•Collaborate with global stakeholders to align service delivery with business outcomes
• Monitor platform performance, capacity, and risks; drive continuous improvement
initiatives
• Identify and deliver automation and optimization opportunities aligned with business value
• Provide coaching, feedback, and development support to team members
• Facilitate Agile ceremonies and ensure effective backlog and task management

• Participate in on-call and escalation support, including weekend coverage when required

Who You Are (Basic Qualifications)
• Proven experience managing Infrastructure Operations or Platform teams
• Strong working knowledge of:
• Enterprise Storage platforms
• Backup & Recovery concepts (RPO, RTO, DR, immutability)
• Linux operating systems (SUSE, Red Hat Enterprise Linux, Ubuntu)
• Hands-on technical foundation in infrastructure and Linux administration
• Ability to communicate effectively with both technical teams and business stakeholders
• Experience working in Agile or collaborative delivery models
• A trusted people leader who builds strong, collaborative team environments
What Will Put You Ahead
• Experience with Commvault, Cohesity, or similar backup and recovery tools
• Exposure to AWS or hybrid cloud environments
• Experience with disaster recovery architectures and recovery orchestration
• Automation or scripting skills (Shell, Python)
• Demonstrated success improving service reliability and operational efficiency
• Strong stakeholder management skills with global or large enterprise teams
• Prior experience in global infrastructure operations environments