HelpDesk Engineer-Printing Support

Job Summary: Lead the strategic design, optimization, and governance of file share and print services across the organization. Act as the technical authority and advisor for related technologies.

 

Key Responsibilities:

Architect scalable and secure file share and print solutions(Cannon Uniflow).

Define standards, policies, and best practices for data access and print services.

Lead major upgrades, migrations, and transformation initiatives.

Evaluate and implement new technologies (e.g., cloud-based file sharing, secure print solutions).

Provide technical mentorship to junior staff and engineers.

Interface with vendors and stakeholders for solution design and support.

Required Skills:

Deep expertise in Windows Server, DFS, NTFS, and enterprise print solutions.

Experience with hybrid/cloud file sharing platforms (e.g., Azure Files, OneDrive for Business).

Strong PowerShell scripting and automation capabilities.

Excellent documentation, presentation, and stakeholder management skills.

Qualifications:

Bachelors or Masters degree in IT or related field.

7+ years of experience in enterprise IT infrastructure, with specialization in file and print services.

Certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate or ITIL are a plus.