Lead Project Manager - DGM

TL Service Delivery

This role is responsible for project management and service delivery of all products & services.

• Project management, planning and scheduling implementation of MPLS services.
• On Time, within budget Implementation of the complete project.
• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
• Enhance service delivery experience for the customer & revenue for the organization.

Description for Internal Candidates

Key Deliverables

• Customer engagement & communication.
• Project kick off meeting/call with Customer.
• Resolution of customer dependencies.
• Share Project Plan with the customer.
• e2e tracking & monitoring of project delivery.
• Proactive & timely project status update to the customer.
• Project Stage tracking & ensure timely delivery.
• Project follow ups, escalations and constraint resolution.
• Delivery of third party media/bandwidth.
• Customer CPE integration & testing.
• Schedule planned activities with the customers.
• Accelerate & Maximize revenue by faster deployment of project.

Skills Required

• Good understanding of project management concepts and methodology.
• Excellent relationship management with customer, cross functional team.
• Good written and verbal communication skills.
• Good understanding of products, services.
• Good planning & execution skills.
• Can do attitude & problem solving skills.
• Quick thinking & analytical ability.
• Process orientation and eye for detail.
• Result Orientation.

Educational Qualifications

• 12 – 16 years project execution experience in Telecom/ISP industry.
• Sound understanding of telecom technology, products & services.

Work Experience

• Diploma Technical, preferably B.E/B.Tech.
• Qualify CS Hiring Test.
• Strong communication skills.
• Strong planning and execution skills.