About the role

What we’re looking for: Prior experience on ERP Infor M3 Manufacturing & Supply Chain modules, including extensive experience with cross-business configurations, data modelling, end-to-end business processes, market and business customizations, robust support capabilities

Job description:

Your Job

Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Global Services (KGS) has been developed in India at Bangalore to extend its IT operations, as well as act as a hub for innovation in the IT function for “Koch group companies”. As KGS rapidly scales up its operations in India, its employees will get opportunities to carve out a career path for themselves within the organization.

Our Team

This position, Manager – Infor Delivery is a part of the Koch Technology team. KTS is proudly part of Koch Inc., one of the largest privately held companies in the world. With operations in more than 70 countries, Koch’s businesses span manufacturing, refining, chemicals, biofuels, energy, finance, software, and more.

Koch’s long-term vision is to create long-term value for society by helping people improve their lives. Guided by Principle Based Management™, Koch empowers employees to think like owners, embrace innovation, and build mutually beneficial relationships that lead to transformative results.

What You Will Do

As a manager, you are responsible for managing a team of analysts, consultants, testers or engineers and driving deliveries within a program/project (Delivery/Maintenance/Testing) .
Conduct user interviews, process reviews, meetings, workshops for fully understanding of business requirements and functional/technical needs.
Demonstrate a high level of ownership, leadership, initiative, and strong sense of urgency in all assignments as part of a fast-paced project implementation/post go-live support environment.
Best practices to improve overall process performance and set up KPI framework.
Provide direct leadership for all functional professionals
Work with stakeholders and project teams to prioritize requirements.
Coordination of functional/technical activities with Delivery/Program/project and business.
Apply business analysis principles to elicit, understand and document requirements. This will require holding meetings and workshops
Ability to work cohesively in a team environment and act as a knowledge expert.
Identify, reuse, and enrich the existing functional realizations
Collaborate openly to clarify vision, processes, scope, and end state capabilities and to secure commitments and maintain accountability

Who You Are (Basic Qualifications)

Candidate should have a bachelor's or higher degree in a related field.
10 – 15 years’ experience in ERP Infor M3 – Manufacturing, Supply Chain Management, Planning & Demand all modules.
Experience with Infor M3 ERP is preferred, although experience with similar ERP solutions will be considered.
Experience playing a delivery/project lead role in full life cycle implementations, Upgrades, Rollouts, and post go live support.
Working Knowledge of Agile/SDLC development methodologies.
Experience in domain & Infor M3 product configuration, functionality, and processes knowledge with 3rd party applications as well.
Knowledge of Infor tools, techniques & best practices for protecting the integrity of corporate data and processing.
Excellent in People/Delivery/Time management skills
Demonstrate excellent oral and written communication skills.
Conducting research of alternatives and cost/benefit analysis.
Creation and impact of deployment and cutover plans.
Having prior experience in people management and contribution mindset.

What Will Put You Ahead

Must have the ability to multi-task and organize effectively to meet customer service level agreements and expectations.
Handling overall activities for ERP– Infor M3) module in the project till go –live as a delivery in functional areas.
Adept and proactive at problem solving and conflict resolution
Demonstrate strong analytical skills and develop solutions to problems independently and through facilitated team discussions
Ability to actively participate in leadership, business, and team meetings
Great organizational, people & time management skills
Prioritizes workload, meets deadlines and manages competing priorities under pressure
Adaptable to multiple business work environments
Responsible for implementation of the Infor M3 ERP and add-on products.
Prior experience in Infor technology implementations, Upgrade & Rollouts (requirements gathering, design, build, testing, go-live and support).
Analyze business challenges, objectives and develop as is/to-be processes.
Communication changes, enhancements, and modifications of business requirements.
Knowledge/experience in MOD designing Functional specifications, documentation & delivery.
Prior experiences in ERP Infor Data Management (Data structure, model, mapping, cleansing, extract & upload/download).