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Connect Pro Management Consultants
Splunk Service & Architecture Specialist
Connect Pro Management Consultants · posted 5 months ago
Noidatechnology
About the role
Job Description – Splunk Service & Architecture Specialist (Individual Contributor)
Ready to shape the future of observability at NXP?
Join a dynamic team driving NXP’s enterprise monitoring and observability transformation. This role offers the opportunity to architect, design, and optimize Splunk services globally , with a strong focus on data-driven insights, platform scalability, and engineering excellence.
As a senior Individual Contributor, you will own the technical vision and execution of Splunk services, influencing enterprise-wide observability without direct people management responsibilities.
Role Overview
As a Splunk Service & Architecture Specialist , you will be responsible for the end-to-end architecture, engineering, and optimization of Splunk services, including log management, metrics collection, alerting, and dashboarding across infrastructure and application domains.
You will work closely with Information Security, Infrastructure, and Application teams to design secure, scalable, and high-performing observability solutions .
Splunk services are delivered through a managed service provider, and you will act as the technical owner and SME , ensuring service quality, architectural alignment, and continuous improvement.
Key Responsibilities
Architecture & Engineering Ownership
- Define, design, and evolve the Splunk architecture roadmap aligned with enterprise IT strategy.
- Architect scalable solutions across Splunk Enterprise, Splunk Cloud, and ITSI environments.
- Drive platform optimization including data ingestion, indexing strategies, search performance, and cost efficiency .
- Implement and enhance automation, standardization, and self-service capabilities .
Service Excellence & Optimization
- Act as the technical owner of the Splunk platform , ensuring high availability, performance, and reliability.
- Monitor and optimize data ingestion pipelines, search efficiency, and platform health .
- Identify and drive continuous improvement initiatives based on usage analytics and system performance.
- Define and enforce best practices for logging, monitoring, and observability across teams.
Vendor & Managed Service Collaboration
- Partner with the managed service provider as a technical authority , ensuring adherence to architecture standards and service expectations.
- Review and validate SLA/KPI performance from a technical standpoint , driving improvements where needed.
- Provide deep technical guidance and challenge solutions to ensure engineering excellence .
Cross-Functional Collaboration
- Collaborate with Information Security, Infrastructure, and Application teams to integrate observability into all layers of the stack.
- Support teams in onboarding, use-case development, and dashboarding .
- Act as a subject matter expert (SME) for observability across the enterprise.
Incident & Problem Management
- Act as a technical escalation point for complex incidents related to Splunk and observability platforms.
- Perform root cause analysis (RCA) and implement long-term fixes.
- Drive proactive monitoring and shift-left strategies to reduce incidents.
Compliance & Governance
- Ensure observability solutions comply with security, privacy, and regulatory requirements .
- Establish and maintain technical governance frameworks and standards for Splunk usage.
Team & Reporting
- Operates as a senior individual contributor and technical authority within the organization.
- Works closely with global teams across Information Security, Infrastructure, and Applications.
- Reports to Digital Infrastructure Leadership.
- Influences stakeholders and drives decisions through technical expertise and thought leadership , not team hierarchy.
Profile Requirements
- 15+ years of overall IT experience , with at least 5+ years in observability/monitoring/log analytics platforms.
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Strong hands-on expertise in:
- Splunk Enterprise & Splunk Cloud
- Splunk ITSI and integrations
- Data onboarding, parsing, indexing, and search optimization
- Proven experience working with managed service providers in a technical oversight capacity .
- Deep understanding of ITIL processes and service management tools (e.g., ServiceNow) .
- Strong problem-solving skills with the ability to debug complex, large-scale systems .
- Experience in automation (Python/Shell), APIs, and infrastructure integrations is highly preferred.
Soft Skills
- Collaborate: Works effectively across distributed teams and influences without authority.
- Customer Focus: Designs solutions with end-user experience and usability in mind.
- Plan & Align: Translates business needs into scalable technical solutions.
- Influence: Drives decisions through expertise, data, and strong communication.
Key Attributes
- Deep Technical Ownership: Takes end-to-end accountability for platform architecture and performance.
- Strategic + Hands-On: Thinks long-term while actively building and optimizing systems.
- Analytical Mindset: Uses data to drive decisions and improvements.
- Resilient: Handles complex technical challenges and high-pressure incidents.
- Innovative: Continuously improves observability maturity and platform efficiency.
What We Offer
- A high-impact IC role in a global, high-tech enterprise environment.
- Opportunity to own and shape enterprise observability architecture .
- Exposure to large-scale, complex systems and cutting-edge technologies.
- Competitive compensation and growth opportunities.
- A culture of innovation, collaboration, and continuous learning.