Manager - IT Infrastructure

Technical Skills:

• Cisco LAN, Wireless, and Identity Services
• SD-WAN technologies, including Cisco SD-WAN (Viptela) and Cisco Meraki SD-WAN

 

People Leadership:

• Performance management and performance reviews
• Compensation and salary review processes
• Performance Improvement Plan (PIP) managemen

Your Job 
Koch is seeking a Manager, IT Infrastructure - SD-WAN, LAN, Wireless & Identity
Services to lead a team responsible for designing, implementing, supporting, and
continually improving enterprise network capabilities. This role focuses on
developing people, building organizational capability, driving strategic priorities, and
ensuring the delivery of secure, reliable, and scalable network services that create
value for Koch businesses. The individual will partner closely with Architecture,
Security, Operations, and Business Stakeholders to align execution with business
outcomes

Our Team 
You will lead a team of network engineers and technical specialists supporting SD-
WAN, LAN, Wireless, and Identity Services across Koch businesses. The team
works closely with Architecture, Security, Operations, and business stakeholders to
modernize network capabilities, improve service reliability, strengthen security
posture, and enable scalable business growth.

What You Will Do
People Leadership & Capability Development
 Lead, coach, mentor, and develop a team of network engineers and technical
specialists.
 Build an engaged, high-performing team culture grounded in accountability,
ownership, and continuous learning.
 Conduct performance management, career development, succession
planning, and talent assessments.
 Ensure team members have opportunities to grow technical expertise,
leadership capability, and business knowledge.
 Foster collaboration and knowledge sharing across Engineering, Architecture,
Security, and Operations teams.
 Align individual strengths and comparative advantages to maximize value
creation.

Strategy, Planning & Prioritization

 Partner with business, architecture, and technology leaders to establish
priorities and align resources to the highest-value opportunities.
 Translate strategic objectives into actionable roadmaps and execution plans.
 Balance delivery commitments, technical debt reduction, modernization
efforts, and operational needs.
 Guide investment decisions based on business outcomes, risk reduction, and
long-term value creation.
 Drive organizational alignment across multiple stakeholder groups.

Technical Leadership & Engineering Excellence
 Provide technical guidance and leadership while empowering engineers to
own design and implementation decisions.
 Support the adoption of modern networking, identity, automation, and security
capabilities.
 Facilitate technical decision-making for complex initiatives, risks, and
escalations.
 Encourage innovation, continuous improvement, and technical excellence
throughout the team.

Operational Excellence & Service Reliability
 Establish clear operational objectives, metrics, and accountability for service
performance.
 Ensure effective management of incidents, problems, risks, lifecycle activities,
and renewals across SD-WAN, LAN, Wireless, and Identity Services to
maintain service reliability and reduce operational risk.
 Drive continuous improvement efforts focused on reliability, scalability, and
customer experience.
 Ensure sustainable operational practices that reduce risk and improve
efficiency.

Who You Are (Basic Qualifications)
 Experience leading teams supporting enterprise networking technologies,
including Cisco LAN, Wireless, Identity Services, and SD-WAN platforms.
 Understanding of enterprise networking protocols and architectures, including
BGP, OSPF, and EIGRP, routing design, traffic engineering, and network
resiliency.
 Experience with SD-WAN technologies, including: Cisco SD-WAN (Viptela),
Cisco Meraki SD-WAN

 Good understanding of WAN, LAN, Wireless, network access technologies,
segmentation, and secure connectivity principles.
 Experience managing priorities, resources, and delivery commitments in a
complex enterprise environment.
 Proven ability to influence outcomes across multiple teams and stakeholder
groups.
 Experience driving operational excellence, service reliability, and continuous
improvement initiatives.
 Strong communication, leadership, organizational, and relationship-building
skills.
 Ability to balance business priorities, customer needs, technical
considerations, and organizational objectives.

What Will Put You Ahead
 Exposure to network automation, infrastructure modernization, and cloud-
connected networking environments.
 Experience leading geographically distributed or global teams.

At Koch companies, we are entrepreneurs. This means we openly challenge the
status quo, find new ways to create value and get rewarded for our individual
contributions. Any compensation range provided for a role is an estimate determined
by available market data. The actual amount may be higher or lower than the range
provided considering each candidate's knowledge, skills, abilities, and geographic
location. If you have questions, please speak to your recruiter about the flexibility
and detail of our compensation philosophy.

Who We Are
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while
creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable
the best work environment that helps you and the business work together to produce
superior results.