Loading open roles
Connect Pro Management Consultants
Circle Head – Wireline Operation (GM) Lucknow & Pune
Connect Pro Management Consultants · posted 22 days ago
Lucknow, Pune
About the role
Job Description
Job Title:
Circle Operations Head
Level:
A3 (GM)
Function:
wireline
Location:
Circle
Reporting to:
Circle CTO
Date:
Purpose of the Job
The role of Circle Operations Head is to ensure fault free services to all Mobility/B2B/ Homes customers, by implementing, operating and maintaining the OSP/ISP of Transport, FTTH & MPLS Networks in the circle. To ensure service delivery to all Mobility/B2B/Homes customers from Transport/FTTH/MPLS Network along with new implementation and to maintain Transmission & MPLS network of circle: Fibre KM’s, IRU-KM’s & IP-1 KM’s, Nos of own POP, Nos of Network elements & No. of Home-passes.
Deliverables
- Reduce & sustain Network faults both SA & NSA by as per respective circle targets for Mobility, Homes & B2B.
- To meet the deadlines of MTTR for service impacting faults.
- Creating network diversities & robustness to avoid services impact.
- New deliveries by Fibre readiness/ patching/tapings for B2B/Homes/Mobility customers & new projects.
- Preventive maintenance of OSP/ISP as per schedule.
- Network maintenance cost reduction.
- Team Development & pipeline creation for NMT/ISP/AMs.
- Driving the adaption of digital tools.
- Ensure quality of work as per specifications.
Decision level
Shared: Decisions reached jointly with peers on a collective basis
Contributory: Makes a major contribution to a decision or policy judgment reached by others.
Demonstrate (Key competencies)
- Business Acumen - able to plan through strategic thinking, carries an understanding of all areas of a business' operations and how they are interconnected, recognizes the financial elements of the business; and makes decisions to move the business with appropriate strategy. Ability to read, analyze and interpret common scientific and technical journals, financial reports, legal documents or government regulations.
- Execution excellence - translates initiatives into actions, creates accountability, ensures skills and readiness, defines and adheres to Processes, Strive for excellence. Sets aspirational targets and milestones for self & team in alignment in organization objectives, Perseveres to deliver results irrespective of challenges & constraints.
- Leading & energizing teams - Ability to effectively lead a large & diverse operations of newly formed organization in a highly evolving, multi technology & varying customer needs environment.
- Influencing - Is an influencer, manages the stakeholders by creating a lasting relationship based on a consistent delivery of a win-win proposition.
Educational Level
Qualification: B.E/B.Tech with 10-15 years of experience in OSP/ISP of Transport, FTTH & MPLS Networks.
Experience of handling large Field operations org
Effective communication/interpersonal skills to manage team and customer.
Working Experience
10-15 years of experience
Dimensions
Geographical Span: Large Circle
Impact on customers
| Type of customers | Selection |
|---|---|
| Mainly Internal | |
| Mainly External | |
| Fair mix of Internal & External | ✓ |