About the role

Job Description - Cloud Specialist - Windows Admin

Experience

Windows Platform Administrator with 8-10 years of experience in deployment and administration of Windows platforms. Overall Experience should be more than 10 years.

Location

Noida

Education

BE/B.Tech (Windows Certifications preferred)

Job Summary

Airtel Cloud solutions enables enterprises to accelerate and optimize their digital transformation by bringing all cloud options at one place. With an all-inclusive portfolio comprising connectivity, data centre, Edge locations and security, Airtel Cloud is fully equipped to be enterprise's one-stop partner in every step of their multi-cloud strategy. As a Windows Admin, you will support Airtel customers' private cloud environments hosting various Windows versions. We expect you to be agile and learn new skills constantly. You are expected to participate in all aspects of the Deployment life-cycle which includes estimating, technical design, implementation, documentation, testing, deployment, and support of cloud platform for our clients.

Additionally, an understanding of application development lifecycles as well as practical experience in working with continuous integration and continuous deployment tools as part of the container lifecycle will be useful.

Responsibilities

Install, configure, and maintain Windows operating systems across the organization's infrastructure.
Deploy and manage Windows-based cluster solutions.
Manage user accounts, permissions, and access rights on Windows and Linux platforms.
Monitor system performance, troubleshoot issues, and ensure high availability of servers and services.
Implement security measures and best practices to safeguard systems against unauthorized access, malware, and other threats.
Perform regular system updates, patches, and firmware upgrades to maintain system integrity.
Collaborate with cross-functional teams to design, deploy, and maintain server and network infrastructure.
Maintain backup and disaster recovery strategies for Windows and Linux environments.
Automate routine tasks using scripting languages to enhance system efficiency.
Respond to and resolve technical incidents and service requests within established SLAs.
Implement and maintain system monitoring, logging, and reporting tools.
Collaborate with vendors and support teams to troubleshoot complex technical issues.
Provide technical documentation and create operational procedures for IT processes.
Assist in capacity planning and resource optimization efforts.
Stay up-to-date with industry trends, emerging technologies, and best practices in Windows administration.
Provide detailed information for Root Cause Analysis (RCA) of Virtualization incidents.
Effective communication with various user groups and remote team members.

Skills/Expertise

Minimum 5 years of experience in managing Windows platform of a large scale customer environment.
Excellent leadership and customer service skills.
Strong teamwork skills and attention to detail.
Bachelor’s degree (or above) in Computer Science or related fields.
Excellent written and verbal communication skills.

Technical Skills

Proficiency in Windows Server administration (2012, 2016, 2019) and Linux (RHEL, CentOS, Ubuntu) systems.
Strong knowledge of Active Directory, LDAP, and user authentication mechanisms.
Experience with virtualization technologies such as VMware or Hyper-V.
Scripting skills in languages like PowerShell, Bash, or Python.
Familiarity with server hardware, storage systems, and network protocols.
Deep understanding of TCP/IP, DNS, DHCP, and LAN/WAN concepts.
Solid grasp of security practices, including firewalls, encryption, and access control.
Hands-on experience with system monitoring and management tools (Nagios, Zabbix, etc.).
Troubleshooting expertise to diagnose and resolve complex technical issues.
Knowledge of backup and disaster recovery solutions.
Proficient in shell scripting and automation for system administration tasks.
Ability to implement and manage containerization technologies (Docker, Kubernetes) is a plus.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Proven experience in server hardening and security compliance.
Understanding of cloud platforms like AWS, Azure, or Google Cloud.
Familiarity with configuration management tools (Ansible, Puppet, Chef).
Experience with version control systems (Git) for managing configurations.
Knowledge of ITIL processes and best practices.
Time management skills with the ability to manage multiple tasks concurrently.
Adaptability to learn and implement new technologies quickly.
Experience with Windows and Linux interoperability and integration.
Knowledge of database administration (SQL, MySQL, PostgreSQL) is a plus.
Understanding of DevOps practices and principles.
Experience in performance tuning and optimization of systems.
Ability to provide on-call support as needed.
Certifications like MCSE, RHCSA, or CompTIA Linux+ are advantageous.

Windows SME L3