About the role

Your Job

As a UCP – Specialist (Order-to-Cash) , you will play a key role in supporting Unclaimed Property compliance activities across Koch companies. You will help protect company assets by analyzing aged credit balances and unapplied payments, partnering with internal teams and customers to resolve outstanding balances, and ensuring compliance with regulatory reporting requirements. This role offers the opportunity to contribute to process improvements, strengthen operational efficiency, and create long-term business value through strong analytical and customer-focused problem solving.

Our Team

You will be part of the Order-to-Cash (OTC) and Accounts Receivable team supporting multiple Koch companies. The team focuses on driving compliance, improving cash application processes, resolving customer account issues, and delivering operational excellence through collaboration, accountability, and continuous improvement.

What You Will Do

Analyze aged credit balances and unapplied/unidentified payments to support Unclaimed Property compliance activities
Partner with customers and internal stakeholders to investigate, resolve, and minimize outstanding credits and liabilities
Manage customer outreach and follow-ups while maintaining accurate documentation and audit-ready records
Utilize ERP systems and workflow platforms to support Accounts Receivable processes and ensure SLA adherence
Contribute ideas and process improvement initiatives that enhance compliance, reduce risk, and improve operational efficiency
Collaborate across teams to gather required documentation, resolve discrepancies, and support business objectives
Maintain organized tracking and reporting of account activities, customer responses, and resolution status

Who You Are (Basic Qualifications)

Bachelor’s degree in Commerce, Business Administration, Accounting, Finance, or related field
3+ years of experience in Accounts Receivable, Accounting, Order-to-Cash, or related business operations
Proficiency in Microsoft Excel and Outlook
Experience working with ticketing systems or workflow management platforms
Strong written and verbal communication skills with attention to detail
Ability to manage multiple priorities, meet deadlines, and work effectively in a collaborative environment

What Will Put You Ahead

Experience working with ERP systems such as SAP or Infor
Knowledge of Unclaimed Property processes or regulatory compliance activities
Familiarity with reporting, analytics, or visualization tools such as Power BI, Tableau, or Alteryx
Experience driving process improvements or operational efficiency initiatives
Ability to work effectively in a fast-paced, metrics-driven environment

At Koch

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

UCP OTC specialist