About the role

SAP Delivery Manager Position Description/ Requirements

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The SAP Delivery Manager will be a part of the Business Segments Delivery Team for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Technology India is being developed to extend its IT operations, as well as act as a hub for innovation in the IT function. As Koch Technology rapidly scales up its operations in India, its employees will get opportunities to carve out a career path for themselves within the organization. This role will have the opportunity to join on the ground floor and will play a critical part in helping build out Koch Technology over the next several years. Working closely with global colleagues would provide significant global exposure to employees. This role is part of the Georgia-Pacific team within Koch Technology. Georgia-Pacific is wholly owned by Koch Industries. The SAP Delivery Manager, eWM & Supply Chain will report to the SAP Delivery Leader of Koch Technology and will be part of an international team that designs, develops, and delivers enterprise solutions for Koch Industries. The role will provide people, functional, and delivery leadership across SAP Extended Warehouse Management and adjacent Supply Chain capabilities, including Production Planning, Quality Management, and Integrated Business Planning.

A Day In the Life Could Include:

(job responsibilities)

What You Will Need To Bring with You:

(experience & education required)

Lead and develop the Koch Technology SAP eWM and Supply Chain team, fostering accountability, collaboration, innovation, and continuous improvement.
Coach, mentor, and grow SAP talent through capability development, cross-skilling, succession planning, and meaningful ownership opportunities.
Build strong partnerships with Supply Chain, Manufacturing, Warehouse, Quality, and Planning stakeholders, serving as a trusted advisor on technology-enabled business solutions.
Collaborate with business and technology leaders to define priorities, capability roadmaps, and strategic improvement initiatives across warehouse execution and supply chain planning.
Own delivery of SAP eWM and Supply Chain support, enhancements, projects, upgrades, and transformation initiatives.
Provide functional and delivery leadership across SAP eWM and adjacent capabilities such as PP, QM, and IBP, with a strong understanding of end-to-end process integration.
Oversee warehouse processes including inbound, outbound, internal movements, inventory management, physical inventory, RF-enabled execution, dock and yard processes, production integration, and warehouse automation.
Support integrated planning and manufacturing processes, including demand and supply planning, production planning and scheduling, material requirements planning, quality processes, and inventory optimization.
Drive cross-functional solution design across eWM, PP, QM, IBP, TM, MM/PTP, Asset Care, MES, integration, data, and reporting platforms.
Ensure operational excellence through service management, incident and problem management, root-cause analysis, SLA performance, and resilient support for business-critical warehouse and planning operations.
Lead delivery readiness for releases, upgrades, testing, cutover, hypercare, and stabilization, ensuring business continuity and controlled change.
Drive process simplification, standardization, automation, and continuous improvement across warehouse and supply chain operations.
Champion practical adoption of AI, automation, analytics, and SAP innovations to improve delivery productivity, operational visibility, and business outcomes.
Partner with architecture, development, integration, data, security, infrastructure, and external delivery teams to deliver scalable, supportable, and integrated solutions.
Provide strategic leadership while maintaining appropriate functional oversight and contributing directly to complex solutions, delivery, and escalation discussions when needed.

Leadership & Business Partnership

Proven experience leading SAP eWM or Supply Chain teams within a global delivery model.
Demonstrated success partnering with Warehouse, Manufacturing, Planning, Quality, Logistics, and business stakeholders to translate business needs into technology solutions.
Strong stakeholder management, communication, and influencing skills across organizational levels and geographies.
Ability to lead organizational change, drive adoption, and develop a business-partner mindset within delivery and support teams.
Experience mentoring SAP professionals and building a culture of accountability, knowledge sharing, innovation, and continuous improvement.

SAP EWM & Supply Chain Expertise

14+ years of SAP experience, with strong expertise in SAP eWM and broad understanding of end-to-end Supply Chain processes.
Deep functional knowledge of SAP eWM, including inbound and outbound processing, warehouse structure, putaway and stock removal, handling units, physical inventory, RF processes, replenishment, production integration, and warehouse monitoring.
Strong knowledge of integrations between eWM and S/4HANA processes, including MM, SD, PP, QM, TM, Asset Care/MRO, manufacturing execution, and automation solutions.
Working knowledge across one or more adjacent capabilities: SAP PP/PP-DS, SAP QM, SAP IBP, or SAP TM.
Understanding of planning and manufacturing processes such as demand and supply planning, S&OP, production planning, scheduling, MRP, capacity planning, quality inspection, and inventory optimization.
Experience with S/4HANA implementation, rollout, upgrade, or transformation programs.
Exposure to warehouse automation, material-flow integration, dock or yard processes, and high-availability warehouse operations is highly desirable.

Delivery & Operational Excellence

Experience managing global production support, enhancements, and projects, including incident, problem, change, release, and SLA management.
Proven ability to lead end-to-end delivery from demand shaping and solution design through testing, deployment, stabilization, and value realization.
Track record of driving operational stability, preventive problem management, process standardization, and continuous improvement.
Ability to balance operational responsibilities with strategic initiatives and transformation programs.
Strong analytical, problem-solving, prioritization, and risk-management capabilities in business-critical environments.

What Will Put You Ahead:

(experience & education preferred)

Other Considerations:

(Physical demands/ unusual working conditions)

Experience leading SAP S/4HANA eWM transformation, rollout, upgrade, or decentralized eWM initiatives.
Strong expertise in eWM combined with meaningful exposure to PP, QM, IBP, TM, or broader Plan-to-Make and Make-to-Ship processes.
Experience with warehouse automation, material handling systems, RF technologies, dock scheduling, yard management, or equipment integration.
Experience connecting planning, production, quality, warehouse execution, and logistics capabilities into end-to-end supply chain solutions.
Exposure to SAP BTP, Fiori, analytics, process mining, AI-enabled operations, and workflow automation.
Experience managing large or distributed teams, organizational design, capability building, and succession planning.
SAP certification in eWM, S/4HANA Supply Chain, IBP, PP, QM, or a related discipline.
Prior experience in a player-coach leadership role.
Ability to work effectively in a global delivery model with India-US collaboration.
Flexibility to support critical warehouse operations, production cycles, major releases, cutovers, and high-severity incidents outside standard business hours when required.
Strong ownership mindset, proactive communication, and disciplined stakeholder escalation.
Ability to balance strategic leadership, people development, delivery governance, and operational responsibilities.
Willingness to collaborate across time zones and travel occasionally based on business or project needs.

SAP Manager–EWM / Supply Chain