Captain

Hotel Sangam

National Highway 4, Pune Bangalore Road, Karad 415110 India

HOSPITALITY

JOB DESCRIPTION

Position Title:	Captain
Scope of Responsibility:	Operations
Department:	Service
Employment Status:	Full Time
Location:	Together Hospitality
Date Written/Revised:	5/22/2026

Position Statement

To lead a designated section of the restaurant, ensuring flawless execution of service, maximizing sales, and managing guest satisfaction from seating to departure.

Position Summary:

• Take ownership of a specific station (indoor or outdoor), ensuring seamless guest flow and table turnover.
• Brief the section team (Stewards/Sr. Stewards) on daily specials, allergens, out-of-stock items, and the latest seasonal menu updates.
• Handle initial guest complaints gracefully, recovering the table's experience before it escalates.
• Ensure the team follows all SOPs for order taking, serving, and clearing.

Direct Reports:

Floor Manager

Our brands:

Hotel Sangam, National Highway 4, Pune Bangalore Road, Karad 415110 India

HOSPITALITY

Required Qualifications

Qualifications/Experience:	Leadership and section management
Knowledge, Skills, and Abilities needed for this position:	Exceptional problem-solving Strong sales acumen Advanced knowledge of local ingredients

Education

Associate's Degree/College Diploma/Cepeg:	Required
License/Certificates:	NA
FSSAI training:	Preferred

Years of related experience

3 - 5:	Years of management or supervisory experience
N/A:	Management or supervisory experience type
Add'l requirements (i.e. % of travel, etc.):	NA
Section Management:	Preferred

Our brands: