Packaging Development & NPD Coordinator

Job Description: Packaging Development & NPD Coordinator

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Position Overview

The Packaging Development & NPD Coordinator will provide critical technical, administrative, and systems support to the Packaging Development & NPD functions. This role ensures the efficient operation of packaging specifications, artwork systems, data management tools, and development workflows across global or regional packaging & NPD portfolios. The ideal candidate brings strong system and software administration skills combined with an understanding of NPD processes, specifications, system, and documentation management.

Key Responsibilities

Packaging Systems Administration

• Maintain, configure, and optimise packaging-related systems (e.g., specification management systems, project management, artwork approval tools, document control systems).
• Manage user access, permissions, and training materials for packaging systems.
• Support system upgrades, testing, migrations, and implementation of new digital tools.
• Ensure data integrity and alignment across packaging databases, repositories, and connected systems.

Technical Documentation & Specification Management

• Create, update, and manage packaging specifications, BOMs, technical drawings, and artwork documentation.
• Ensure version control, compliance, and accuracy across all packaging documentation.
• Partner with Packaging, Quality, Regulatory, and Procurement teams to maintain complete, up-to-date technical records.

Software & Digital Tool Support

• Configure and troubleshoot packaging-related software used for artwork, packaging specifications, or material data and sustainability reporting.
• Support integration of packaging systems with other systems.
• Manage workflows for digital approvals, artwork routing, and vendor communication platforms.
• Assist with deploying new software and training team members on functionality and best practices.

Data Management & Reporting

• Maintain packaging data libraries, material databases, supplier records, and performance data.
• Generate reports, dashboards, and KPIs related to specifications, project progress, sustainability and regulatory compliance.
• Support audits and internal reviews by providing accurate technical documentation.

Project Coordination

• Support NPD & packaging development projects by managing system-based workflows, status tracking, and documentation.
• Coordinate with cross-functional teams— Artwork, R&D, Quality, Procurement, Supply Chain, and Manufacturing.
• Maintain technical timelines and ensure critical milestones in systems are accurately captured.

Compliance & Governance

• Ensure packaging data aligns with internal standards, regulatory requirements, and sustainability goals.
• Assist with vendor onboarding and compliance documentation collection.

Key Skills & Qualifications

Essential

• Experience with technical administration in packaging development, NPD, R&D, or manufacturing environments.
• Proficiency with specification and project management systems.
• Strong understanding of packaging specifications, materials, and artwork workflows.
• Solid knowledge of system administration: user management, configuration, workflows, testing, and troubleshooting.
• Excellent attention to detail and organisational skills.
• Strong MS Office proficiency (Excel, PowerPoint, SharePoint, Teams).

Personal Attributes

• Highly organised and capable of managing multiple priorities.
• Strong communicator with the ability to work cross-functionally.
• Proactive problem solver who brings structure and accuracy to technical processes.
• Team player with a service-oriented mindset.
• Curious, digitally savvy, and able to learn new tools quickly.