Receivables & Collections In-Charge

Job Title: Receivables & Collections In-Charge

Shift : 2 PM-10 PM

Job Summary

We are seeking a highly driven and detail-oriented Receivables & Collections In-Charge to manage billing follow-ups and outstanding collections, specifically from luxury hotel clients . The ideal candidate should possess excellent communication skills, strong ownership, and the ability to independently manage collection cycles while coordinating with internal and international stakeholders.

Key Responsibilities

• Follow up on billing, invoicing, and outstanding payments from luxury hotel clients
• Ensure timely collections and reduce aging receivables
• Identify, track, and proactively highlight collection-related issues
• Take ownership of resolving disputes and closing outstanding issues
• Maintain regular communication with clients via emails and phone calls
• Provide timely updates and reports to US-based CFO and Operations Head
• Ensure proper documentation and maintain records of all communications and collections
• Coordinate internally with finance and operations teams for issue resolution

Required Skills & Competencies

• Strong experience in receivables, collections, and billing follow-ups
• Excellent spoken and written English communication skills
• Professional email etiquette and client-handling ability
• Ability to work independently with high accountability
• Strong problem-solving and negotiation skills
• Experience dealing with international clients (preferably US stakeholders)

Experience Required

• 4–7 years of relevant experience in Accounts Receivable / Collections