Customer Care Representative

 

Title – Customer Care Representative - Associate
Department - CE
Number of positions - 14
Location : Gurugram

What you will do :
The Customer Care Representative - Associate will be responsible to:
• Provide customer support to International customers over calls/chat/email etc.
• Resolving customer issues.
• Adhere to basic customer onboarding process.
• Handling customer’s claims.
• Running customized reports.
• Cross-functional collaboration with internal customers as and when required.

You will be a great fit if you:
Minimum Education :
Bachelor's degree or equivalent Minimum Experience: Zero to Two (0-2) years professional
experience in BPO/Tele-calling Industry will be preferable
• Strong in written and verbal communication
• Problem Solving skills
• Ready to work in rotational shifts (including night shift as well)
• Ready for re-location, if required
• Interpersonal skills

What you can expect
• Attractive remuneration package
• Spread your wings and take ownership of your career with opportunities to advance through
internal promotions, job rotations, training and leadership programs and cross-functional
project
• Complimentary 24/7 access to our learning platforms to support you in becoming who you
want to be
• Health & wellness, employee assistance, and rewards and recognition programs, Special
employee discounts on shipping, travel, and more

If interested please send your updated resume to  kirti @ careerexperts.co.in   or call me at 8920942551.