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Career Experts
PE Claims
Career Experts · posted 3 months ago
Noidaoperations
About the role
Location:
Noida
Work Mode:
Hybrid (3 Days Office + 2 Days Work From Home)
Shift:
General Shift
Role Overview
We are looking for a Claims Process Expert with experience in UK/Lloyds Insurance claims operations. The ideal candidate should have a strong understanding of the end-to-end claims lifecycle, FNOL/SNOL processing, policy interpretation, and claims settlement processes.
Key Skills & Requirements
- Good understanding of UK/Lloyds Insurance & Claims function end-to-end
- Hands-on experience in FNOL & SNOL processing and settlement
- Knowledge of document management and claim lifecycle
- Understanding of insurance concepts such as premium, deductibles, coverage, policy terms, and claims
- Preferred knowledge of end-to-end Lloyds broking process
- Experience working with Lloyds broking organizations (preferred)
- Experience with Eclipse system (preferred)
- Strong analytical and decision-making skills with the ability to interpret policies
- Excellent written and verbal communication skills
- Ability to prioritize tasks and deliver client-focused outcomes
- Strong team collaboration skills
Key Responsibilities
- Review and validate FNOL requests across different Lines of Business received from clients
- Verify policy coverage and claim details to assess claim validity
- Identify missing/incomplete information and highlight data discrepancies to claim examiners
- Record claim details in the system and generate claim numbers for further processing
- Process claim payments as per guidelines
- Perform quality checks on team members’ work
- Maintain detailed knowledge of the end-to-end claims lifecycle
- Prepare loss run reports as requested by underwriters, insureds, and brokers
- Support claim closure activities based on examiner requests
- Handle client-specific/ad-hoc requests
- Assist in MIS and data reporting activities
Qualifications
- Graduate in any discipline
- P&C Insurance certification from a reputed institute will be an added advantage
- Proficiency in MS Office tools (Word, Excel, Outlook)