Analyst - Learning & OD ( LMS )

Position: L&OD Executive/Administrator (LMS & Learning Analytics)

Job Summary/ Opportunity:

This is an excellent opportunity to be a part of an innovative team and contribute significantly to the learning and development of professionals in the Insurance industry. The successful candidate will be part of the Global learning and development team that is responsible to handle learning technologies like LMS, reporting and analytics etc seamlessly for global team members at Xceedance.

As an executive in the L&OD team, you will be a multi – faceted person who is flexible and ever willing to support with various initiatives within the team. You will have excellent spoken and written communication skills, a creative bent of mind, a highly collaborative spirit and most importantly an open mind and an attitude to learn new skills. You will be responsible for managing the Learning Management System (LMS) infrastructure and translating learning data into meaningful business insights. This role involves overseeing platform administration, updating curriculums on LMS, ensuring seamless delivery of global compliance training, and developing automated reporting models to track training adoption, effectiveness, and overall business impact.

Key Responsibilities: You will be responsible but not limited to –

·          Manage day-to-day LMS operations, including user management, course catalog structuring, and SCORM/API content deployment.

·          Uploading all data (Enrolment, Roster Management, etc) relevant to the program on the LMS (Learning management system)

·          Deploy, monitor, and enforce mandatory compliance training across Xceedance global teams

·          Design and deploy interactive dashboards (via Excel Power Query, Power BI, or Tableau) for at-a-glance leadership reviews

·          Content partner (Coursera and Udemy) management – license allocations and dashboards

·          Maintain flawless, audit-ready training logs and records to ensure 100% adherence to organizational and industry compliance standards.

·          Support with other admin tasks related to organizing symposiums, events, etc.

·          Troubleshoot technical issues and optimize system workflows

·          Providing backend support for all L&OD programs and initiatives which includes curriculum creation on LMS, sending calendar invites, coordinating program & session launches, collecting and documenting participant attendance and feedback etc.

Key Capabilities and Competencies: We are looking for a highly proactive individual who displays the following capabilities -

1. Technical expertise

·          Working knowledge of major LMS platforms – configuration and maintenance

·          Working knowledge of Advanced MS Excel (Macros, Power Query)

2. Data Analytics and reporting

·          Hands-on experience building automated dashboards in Power BI or Tableau

3.Project management and organizing skills

4.Problem-Solving & Continuous Improvement

·          Identifying system gaps and user experience issues

5. Ability to interact fluently with all stakeholders in the organization

6. Ability to collaborate and work well in a team

7. Ability to effectively manage multiple tasks and concurrently handle diverse projects with strong prioritization and organizational skills.

8. Excellent oral and written communication skills