Manager Accounting & Controls

Job Title: Manager – Accounting and Controls 

Function: Finance (RTR) 

Reports to: MD Accounting & Controls 

FTE role based in: Mumbai, Boomerang, Andheri(E) location

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the

world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around

the world. The work we all do comes down to one purpose: to provide our customers with outstanding

experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change,

growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the

forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and

better ways to deliver results for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see

your impact. By doing so, we are motivated to be better together. And together, we will continue to drive

and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our

culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create 

what's next

Awards

• FedEx has consistently ranked among the top 20 in the World’s Most Admired Companies”

report, published in FORTUNE magazine, since 2001

• Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

 What you will do

The Manager Accounting & Controls leads the various funcitons (e.g., Cash Management, Genral
Accounting which includes S&W, Pro Fees, recons etc., Fixed Asset and Lease accounting, Inter
company accounting) with accountability for compliance, controls, reconciliations, and governance. The
role manages a team, drives stakeholder alignment across business units regions, and delivers process
transition and continuous improvement using Quality Decision Making (QDM) and Six Sigma/Lean
methodologies.

Please note this is not a taxation-related role but is a functional role managing a process within record-to-

report (RTR)

• Key Responsibilities:

1. Leadership & People Management

• Build, lead, and mentor a high-performing Record to Report (RTR) team comprising accountants and clerical associates.
• Set performance goals, conduct regular performance reviews, and drive capability development through coaching and structured training programs.
• Establish clear RACI matrices, ensure effective workload balancing, and develop succession plans.
• Foster a culture of ownership, accountability, accuracy, collaboration, and continuous improvement.

2. Stakeholder Management & Governance

• Partner with senior Finance Leadership, Ship-to-Collect, Clearance, and other cross-functional stakeholders to align on accounting policies, transaction treatment, and risk appetite.
• Represent the RTR function in Steering Committee (SteerCo) and PMO governance forums.
• Present operational dashboards, issue logs, KPIs, and remediation plans to senior leadership.
• Manage relationships with external consultants and auditors while ensuring proactive communication on complex or ambiguous accounting matters.

3. Compliance, Accounting & Controls

• Ensure timely and accurate accounting, reporting, and reconciliation activities across RTR functions (e.g., GL, Fixed Assets, Cash Management, Intercompany Reconciliations, General Accounting, etc.).
• Oversee General Ledger integrity, including:
  • Journal Entries
  • Accruals
  • Provisions
  • True-ups
  • Balance Sheet Reconciliations
• Ensure accurate re-billing and accounting treatment for external customer transactions, where applicable.
• Maintain a robust internal control environment, including segregation of duties, approval workflows, supporting documentation, and audit readiness.
• Support internal and external audits while ensuring timely closure of audit observations and control gaps.

4. Process Transition (QDM / Six Sigma) & Continuous Improvement

• Lead end-to-end transition of RTR processes into new operating models (Shared Services, Global Business Services, GCC, or in-sourcing initiatives).
• Apply Quality Decision Making (QDM) principles and Lean Six Sigma methodologies (DMAIC, SIPOC, Value Stream Mapping) to improve process efficiency and eliminate defects.
• Design future-state operating models, including:
  • Process Maps
  • Standard Operating Procedures (SOPs)
  • SLAs & OLAs
  • Control Matrices
• Identify automation opportunities through templates, validations, workflow enhancements, and RPA solutions.
• Drive change management initiatives, including Knowledge Transfer (KT), training, hypercare support, and stabilization activities with measurable outcomes.

5. Technology & Data Management

• Collaborate with IT teams on ERP system design, configuration, and process enhancements.
• Improve data quality through standardized templates, automated validations, and reconciliation processes.
• Enable self-service reporting and analytics using Power BI and Advanced Excel.
• Develop exception monitoring mechanisms and KPI dashboards for proactive risk identification and decision-making.

Required Skills & Qualifications

People Leadership

• 5+ years of experience managing finance teams.
• Proven expertise in coaching, mentoring, performance management, and talent development.

Stakeholder Management

• Strong executive presence with the ability to influence senior leadership.
• Experience managing cross-functional stakeholders, escalations, and governance forums.

Process Excellence

• Hands-on experience applying Quality Decision Making (QDM).
• Strong Lean Six Sigma expertise, including:
  • DMAIC
  • Kaizen
  • Root Cause Analysis
  • Continuous Improvement
  • Process Optimization

Accounting Expertise

• Strong understanding of:
  • General Ledger Accounting
  • Financial Reporting
  • Balance Sheet Reconciliations
  • Internal Controls
  • Compliance
  • Audit Readiness

Systems & Tools

• ERP experience (SAP, Oracle, Microsoft Dynamics, or similar).
• Advanced Microsoft Excel (Pivot Tables, Lookups, Power Query).
• Power BI or equivalent dashboarding tools.

Core Competencies

• Analytical thinking
• Structured problem solving
• Excellent communication skills
• High attention to detail
• Strong planning and execution
• Ability to work in a deadline-driven environment

Education & Experience

Required

• Bachelor's or Master's degree in Accounting or Finance.
• Professional qualification preferred (CA, CPA, ACCA, or equivalent).
• 8–12 years of Finance/Accounting experience.
• Minimum 3–5 years of experience leading finance teams.
• Proven experience in finance process transitions and transformation initiatives.

Preferred

• Experience working within Shared Services, Global Business Services (GBS), or Global Capability Centers (GCC).
• Exposure to large-scale ERP implementations or finance transformation programs.
• Experience managing internal and external audits.
• Lean Six Sigma Green Belt or Black Belt certification.
• Familiarity with Quality Decision Making (QDM) frameworks.

Key Performance Indicators (KPIs)

Compliance

• On-time completion of reporting, filings, and payments.
• Zero missed statutory or internal deadlines.

Accuracy & Controls

• Posting accuracy.
• Aging of reconciliation items.
• Audit observation closure timelines.

Operational Efficiency

• Reduction in reconciliation and reporting cycle times.
• Automation adoption.
• SLA adherence following transition.

Stakeholder Satisfaction

• Feedback from Finance Leadership and business stakeholders.
• Timely closure of SteerCo and governance action items.

People & Capability

• Team engagement and retention.
• Internal mobility.
• Training completion.
• Professional certifications.

Decision Quality

• Effective application of QDM principles.
• Documented decision logs with measurable business outcomes.

Key Deliverables (First 90–180 Days)

• Develop the RTR Function Charter and Governance Model.
• Establish SteerCo cadence, KPIs, and Risk Register.
• Document current and future-state process maps.
• Build SOPs, RACI matrices, and Control Frameworks.
• Execute transition plans, including Knowledge Transfer (KT), SLAs, and Hypercare.
• Develop leadership dashboards covering:
  • Compliance
  • Reconciliations
  • Exceptions
  • Operational KPIs
• Build a continuous improvement roadmap with measurable efficiency and cost-saving benefits.

What We Offer

• Competitive remuneration package.
• Ownership-driven career growth with cross-functional exposure.
• Opportunities to network with global professionals.
• Supportive and inclusive work environment.
• Mentorship from experienced industry leaders.
• Exposure to real-world business projects across Finance, Operations, and other functions.
• Complimentary 24/7 access to learning platforms for continuous professional development.

Our Commitment to Equal Opportunities

At FedEx, our people are our greatest asset. We are committed to building a diverse, equitable, and inclusive workplace where every team member is treated with fairness, dignity, and respect. We encourage applications from all qualified individuals, regardless of race, ethnicity, nationality, religion, gender, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic.

Reasonable accommodations are available for applicants and employees with disabilities throughout the recruitment and employment lifecycle.

Interested in Joining Team FedEx?

Everyone at FedEx plays a vital role in shaping what's next. If you're passionate about driving finance transformation, leading high-performing teams, and delivering operational excellence in a global environment, we'd love to hear from you. Apply today and become part of a team that's redefining the future of logistics and finance.