Process Expert/Analyst /Order To Cash

Our client  provides strategic operations support, technology, and data services to drive efficiencies for insurance organizations worldwide. The company helps insurers launch products, implement intelligent technology, deploy advanced analytics, and achieve business process optimization. The company’s proficiency extends to underwriting, actuarial services, catastrophe modeling, and exposure management, policy services, claims, BI and reporting, finance and accounting, and application development. it has offices in the U.S., the U.K., Poland, Australia, and India.  

Key Responsibilities

• Manage end-to-end Order to Cash (OTC) activities with focus on Billing & Collections
• Handle insurance billing, collections, and cash management activities
• Manage invoice generation, payment follow-ups, and collection activities
  • Track outstanding receivables and ensure timely collections
  • Coordinate with internal stakeholders and clients for dispute resolution
• Maintain accurate customer accounts, cash applications, and reconciliation records
  • Prepare aging reports, collection summaries, and MIS reports
  • Support month-end closing activities related to accounts receivable
  • Ensure adherence to process SLAs and compliance standards

Required Skills & Experience

• Experience in Billing & Collections / Accounts Receivable / OTC process
• Good understanding of invoice processing, reconciliation, and collection cycle
• Strong communication and stakeholder management skills
• Proficiency in MS Excel and ERP systems preferred
• Ability to work in a fast-paced and target-driven environment