Engineer / Senior Engineer – Quality

Job Purpose
To support and lead operational performance of the Quality Department by ensuring product
quality, minimizing defects, and implementing effective quality systems to achieve customer
satisfaction and business objectives.

Functional Skills
 Root Cause Analysis
 Internal Audit Management
 Quality Assurance System
 Manufacturing Operations Knowledge

Behavioural Skills
 Decision Making
 Communication Skills
 Problem Solving Ability
 Teamwork & Collaboration

Key Job Responsibilities
 Focus on minimizing plant PPM and improving product quality.
 Ensure zero rejection PPM at the customer end.
 Lead Quality Circle and Red Bin team activities for quality improvement.
 Handle customer complaints related to product quality and ensure timely resolution.
 Maintain all quality-related documentation and records as per company standards.
 Conduct Why-Why analysis / Root Cause Analysis for product rejection and implement
corrective actions.

Accountabilities
 Develop and maintain standardized production, quality, and customer service
standards.
 Identify potential risks before they become major issues through preventive action and
root cause analysis.

Authority
 Build and strengthen the team through coaching, mentoring, training, and performance
evaluation.
 Support management in implementing quality improvement initiatives across the
department.

Address - A-3 Industrial Area, Gajraula, Uttar Pradesh 244223