POSITION DESCRIPTION
| Date Opened: |
|
| Job Title: |
Key Accounts Manager |
| Department: |
Bakery Sales |
| Reporting To: |
Sales Director |
| Location: |
|
Position Objective and Overview of Role:
Main responsibilities:
-
Responsible for handling B2B sales with Institutional customers,
generate sales & provide solutions.
-
Generate new Customers by acquiring, onboarding, and engaging the right
set of customers.
-
Actively seeking out new sales opportunities through cold calling,
networking etc.
-
Strongly penetrating in the different markets to build potential
secondary customers.
-
Responsible for one-point contact for the customers (for assigned Key
Accounts) for complaints, collecting & analyzing data, and improving the
overall customer experience.
-
To develop trust, and relationships with major clients to achieve/exceed
budgeted invoicing as well as credit management from existing and new
customers; Ensuring the client does not turn to competition.
-
Introduction of new products with existing customers, executing price
negotiation, line extension.
- Budget & forecasting of Key customers.
Business unit / Team structure
Sales | This role reports to Sales Director
Knowledge, experience and education
| Qualifications: |
MBA / Hotel management |
| Experience: |
Minimum 7 years of experience in key account sales |
|
Past Experience in bakery industry & bread industry would be an added
advantage
|
| Required skills: |
Should possess basic computer knowledge. |
|
Possess good communication skills along with local language & English
|
|
Flexible and willing to travel |
Key communication contacts
| Contact |
Purpose |
Frequency Of Contact |
| Institutional Customers |
Sales |
Regular |
| Team |
Sales |
Regular |
Confidential Document: Do not distribute.