About the role

Job Description

Company Name: GIST

Job Location: Saket - Delhi

Company Website: https://www.gist.in

Working Days: 5 Days working

Designation

Executive/Sr. Executive/AM/Remittance

About GIST

GIST is a leading provider of digital information and knowledge solutions, serving academic institutions, government organizations, research organizations, and corporate clients across India. With over four decades of expertise, GIST partners with leading global publishers to deliver world-class digital content, e-resources, and knowledge management solutions.

Role Objective

We are seeking a detail-oriented and proactive Remittance Executive/Sr. Executive/Assistant Manager to manage end-to-end remittance operations, payment processing, cash application, and banking coordination. The ideal candidate should have a strong accounting background with hands-on experience in Accounts Receivable (AR), remittance processing, reconciliations, and customer payment management while ensuring accuracy, compliance, and timely execution.

Key Responsibilities

Process inward and outward remittances for corporate customers.
Receive, verify, and post customer payments into the accounting/ERP system.
Process cash application by matching customer payments against invoices.
Handle remittance advice received via email, customer portals, courier, and banking channels.
Deposit payments with banks and maintain accurate transaction records.
Coordinate with banks regarding payment status, document verification, and transaction processing.
Verify supporting documents before submitting transactions to the bank and ensure compliance with internal policies.
Communicate with publishers, customers, and internal stakeholders to resolve payment-related queries.
Investigate and resolve unapplied, unidentified, short-paid, or disputed payments.
Perform customer account reconciliations and ensure timely resolution of outstanding items.
Maintain complete and accurate customer/payment data in the CRM and ERP systems.
Prepare daily, weekly, and monthly remittance, cash application, and reconciliation reports.
Monitor transaction accuracy, escalate critical issues promptly, and ensure adherence to SLA/KPI targets.
Report suspicious or unusual customer transactions to the Compliance team whenever required.
Support month-end closing activities and continuously identify opportunities for process improvements