About the role

People Manager - Property & Casualty Insurance

Job Summary:

The People Manager for Property & Casualty Insurance will play a pivotal role in leading a talented team of insurance professionals, ensuring the seamless execution of operations across the insurance lifecycle. With a focus on automation and client satisfaction, this leader will drive team performance and support a culture of innovation and excellence.

Key Responsibilities:

Lead and manage a team of at least 10 members, fostering a collaborative and high-performance environment.
Support the team in processing various tasks associated with the end-to-end insurance business lifecycle.
Prioritize and delegate tasks based on importance to meet operational and client expectations efficiently.
Drive automation initiatives by identifying opportunities for improvement and implementation across processes.
Keep the team informed about work-related activities and changes to foster transparency and engagement.
Manage knowledge transfer within the team to ensure continuity and shared understanding of processes.
Maintain strong client relationships by demonstrating responsibility and dedication to meeting their expectations.

Requirements:

Minimum of 5 years of experience in Property & Casualty insurance, with a proven track record in a managerial role.
Experience leading teams of 10 or more, demonstrating strong leadership capabilities.
Proficiency in MS Office Suite, enabling effective communication and reporting.
Excellent interpersonal and communication skills that foster strong team dynamics and client relationships.
Understanding of automation concepts and the ability to lead automation-driven initiatives.
Flexibility to work night or rotational shifts to meet the needs of the business.
Comprehensive understanding of the end-to-end insurance business processes.

Preferred Qualifications:

Certification in insurance (e.g., CPCU, AIC) or management (e.g., PMP) is highly desirable.
Experience with process improvement methodologies, such as Lean or Six Sigma.
Strong analytical skills to assess team performance metrics and client feedback.
Proven ability to mentor and develop team members, fostering career growth and engagement.
Background in implementing technology solutions within insurance operations.

Benefits:

Competitive salary with performance-based bonuses and incentives.
Comprehensive health, dental, and vision insurance plans.
Flexible work schedules to promote work-life balance.
Opportunities for professional development and continuing education.
Generous paid time off policy, including vacation, sick leave, and holidays.
Retirement savings plan with company matching to support your future.
Dynamic and inclusive work environment that values diversity and employee well-being.

AM/DM P&C