About the role

SAP Cloud ALM Implementation Specialist

Job Summary:

The SAP Cloud ALM Implementation Specialist will design and implement solutions that align with the client's SAP landscape and improve application lifecycle management. This role involves configuring SAP Cloud ALM to meet customer requirements while ensuring seamless integration with other SAP solutions to enhance system performance and reliability.

Key Responsibilities:

Define the overall architecture for SAP Cloud ALM in accordance with the customer's SAP landscape.
Ensure integration with other SAP solutions, including SAP S/4HANA and SAP SuccessFactors.
Set up SAP Cloud ALM in alignment with customer requirements and SAP best practices.
Customize application lifecycle management tools such as Change Control Management and Incident Management.
Continuously monitor SAP Cloud ALM and associated systems for availability, performance, and security.
Identify and manage incidents, coordinating with SAP support for critical issues to enhance service availability.
Handle change requests related to SAP Cloud ALM system configurations, following proper change control procedures.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in SAP Cloud ALM implementation and support.
Strong understanding of SAP S/4HANA, SuccessFactors, and other SAP solutions.
Experience in system monitoring, alerting, and reporting configurations within SAP Cloud ALM.
Knowledge of incident and problem management processes, including SLAs and KPIs.
Excellent analytical and problem-solving skills, with a focus on continuous improvement.
Strong communication skills to effectively collaborate with technical teams and clients.

Preferred Qualifications:

Experience with SAP best practices for application lifecycle management.
Certifications in SAP solutions, particularly related to SAP Cloud ALM.
Experience with project management methodologies and tools.
Familiarity with cloud-based services and modern software development practices.
Ability to mentor and train team members on SAP Cloud ALM best practices.

Benefits:

Comprehensive health and wellness package, including medical, dental, and vision coverage.
Flexible work hours and remote work opportunities to support work-life balance.
Generous paid time off policy, including vacation, sick leave, and holidays.
Continuous learning and development opportunities to foster personal and career growth.
Inclusive company culture promoting diversity and collaboration.
Employee engagement activities, wellness programs, and team-building events.
Retirement savings plan with company matching options.