Manager of Content & Strategic Communications

The Role
This role will support senior stakeholders at ONDC — including the CEO’s Office — with high-quality content, documents, and presentations that inform internal decision-making and external representation. The person will work closely with leadership to translate complex, cross-functional inputs into clear narratives for decks, briefing notes, and government/ministry engagements. The scope will initially center on the CEO’s Office and is expected to expand in mandate as the role and network evolve.
 

What You'll Own
● Design and build presentations, briefing documents, and talking points for senior leadership, including for ministry and government stakeholder meetings.
● Translate inputs from cross-functional teams (product, policy, network operations) into clear, structured narratives for internal and external audiences.
● Attend ministry and stakeholder meetings alongside senior leadership; capture action items and follow through on documentation needs.

● Maintain a consistent voice and visual standard across leadership communications and recurring reporting formats.
● Partner with the CEO’s Office to anticipate content needs ahead of key meetings, reviews, and public engagements.
● Manage quick turnarounds on time-sensitive requests from senior stakeholders.
 

What Success Looks Like
Leadership can hand you a dense, cross-functional problem and trust that it will come back as a clear, structured narrative — on time, in the right format, and ready for a ministry room or a board meeting.
 

What We're Looking For
● Experience supporting C-suite or senior leadership with content, communications, or executive support in a fast-paced, cross-functional environment.
● Track record of producing polished decks and documents under tight timelines with minimal oversight.
● Strong written and visual communication skills — PowerPoint and document design.
● Ability to synthesize dense or technical information into simple narratives for senior/non-technical audiences.
● Discretion and judgment in handling sensitive or confidential leadership content.
● Stakeholder management across internal teams and external (government) counterparts.
 

A strong plus
Strategy consulting | corporate communications | chief of staff functions | public policy backgrounds | familiarity with digital public infrastructure or open network protocols
 

This Role Is For You If...
You can take a messy, cross-functional brief and turn it into a narrative that lands in a ministry meeting.
You want your work to sit close to leadership decisions, not several steps removed from them.
You are comfortable with an evolving, ambiguous mandate and quick turnarounds on sensitive content.