About the role

Delivery Manager

Job Summary:

We are seeking an experienced Delivery Manager with over 11 years in IT, specializing in ERP or Workday implementation alongside Automation Testing. In this pivotal role, you will lead end-to-end project delivery, manage cross-functional teams, and drive quality assurance initiatives to ensure successful implementation of enterprise applications while maintaining high customer satisfaction.

Key Responsibilities:

Lead end-to-end delivery of ERP or Workday implementation projects to meet organizational goals.
Manage multiple implementation and testing projects, ensuring delivery within scope, budget, timeline, and quality standards.
Oversee automation testing strategy, planning, execution, and reporting across ERP/Workday implementations.
Collaborate with clients, business stakeholders, and internal teams to define project scope, testing approach, and delivery milestones.
Manage project planning, resource allocation, risk mitigation, issue resolution, and project governance effectively.
Lead cross-functional teams, including Functional Consultants, Technical Consultants, Automation Test Engineers, QA Leads, and Project Managers towards successful project outcomes.
Ensure implementation of best practices in test automation, CI/CD integration, defect management, and quality assurance.
Drive customer satisfaction by proactively managing project risks, escalations, and stakeholder communication.
Support pre-sales activities including solution estimation, project planning, and delivery proposals.
Mentor and guide project managers, QA leads, and automation teams to enhance team performance and delivery.

Requirements:

11+ years of IT experience with a minimum of 4+ years in Delivery/Program Management.
Strong experience managing ERP implementations (e.g., Oracle Fusion, SAP, Microsoft Dynamics) or Workday projects.
Hands-on experience with Automation Testing for enterprise applications.
Proficiency with automation tools such as Opkey, Selenium, Tosca, UFT, Playwright, or similar.
Good understanding of ERP business processes and implementation lifecycle.
Experience managing Agile, Waterfall, or Hybrid delivery models.
Strong stakeholder management, client communication, and leadership skills.
Experience managing global delivery teams with offshore/onshore coordination.
Knowledge of test management, defect tracking, and CI/CD tools (JIRA, Azure DevOps, Jenkins) is preferred.

Preferred Qualifications:

Prior experience in a similar role involving complex ERP or Workday projects.
Certifications in project management (PMP, Agile, etc.) or relevant software testing methodologies.
Experience with cloud-based ERP solutions and their integration.
Ability to drive process improvements and foster a culture of continuous improvement.

Benefits:

Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance packages.
Flexible working hours and the option for remote work.
Professional development opportunities and support for certifications.
Generous paid time off and holiday policies.
Collaborative and inclusive work environment.
Employee wellness programs and support resources.