Role Overview
The Key Account Manager will be responsible for managing brand presence and
driving growth across quick commerce platforms. This role will own sales
performance, performance marketing execution, platform relationships, and key
commercial objectives, acting as the primary point of contact between NOTO and
its quick commerce partners.
Key Responsibilities:
Sales & Revenue Management :
-
Own end-to-end sales performance across assigned quick commerce platforms.
-
Drive revenue growth through assortment expansion, pricing strategies, and
promotional planning.
-
Track daily, weekly, and monthly sales metrics and identify growth
opportunities.
- Manage forecasts, targets, and performance against KPIs.
Performance Marketing & Promotions :
-
Plan and execute performance marketing campaigns on quick commerce
platforms.
-
Optimize spends, ROAS, and conversions across platform-led ads and
visibility tools.
-
Coordinate with internal marketing teams on campaign planning, creatives,
and launches.
-
Analyze campaign performance and continuously improve outcomes through data
insights.
Account & Platform Management :
-
Act as the main point of contact for platform category managers and account
teams
-
Negotiate commercial terms, visibility placements, and promotional
opportunities.
-
Ensure accurate listings, pricing, inventory availability, and brand
representation.
-
Resolve operational issues related to listings, payouts, and platform
execution.
Data, Reporting & Insights :
- Monitor platform dashboards and performance reports.
- Prepare regular performance reviews with actionable insights.
- Share learning and recommendations with internal stakeholders.
Market & Competitor Analysis :
- Track competitor products, promotions, pricing, and market movements.
-
Prepare periodic competitive intelligence reports and give recommendations
to management.
- Identify gaps and propose strategies to increase market share
Cross-Functional Collaboration :
-
Work closely with supply chain, marketing, finance, and operations teams
- Align inventory planning with sales forecasts and campaign plans.
- Support new product launches on quick commerce platforms.
Financial & Commercial Compliance :
- Ensure timely payment collection and monitor outstanding aging.
- Follow all commercial terms, agreements, and compliance policies.
-
Manage account-level profitability and discounting within company
guidelines.
Key Skills & Qualifications :
-
Bachelor’s degree in Business, Marketing, or related field (MBA preferred)
-
Experience in key account management, sales, or growth roles (FMCG, D2C, or
e-commerce preferred) with at least 3-5 years of relevant quick commerce
experience.
-
Strong understanding of quick commerce platforms and performance marketing
tools.
-
Analytical mindset with the ability to interpret data and drive decisions.
- Strong negotiation, communication, and stakeholder management skills.
- Ability to work in a fast-paced, target-driven environment.
-
High Proficiency in MS Excel, MIS reporting, and preferably in CRM tools.